Roberto Cervantes
Murfreesboro,TN
Summary
Motivated high school student that has played many sports which taught me discipline, teamwork, communication.
Overview
1
1
Certification
Work History
Host/Busser
Toots
Murfreesboro, TN
01.2026 - Current
- Welcomed and seated guests, fostering a warm and inviting atmosphere.
- Oversaw waitlist management to enhance table turnover efficiency.
- Facilitated training sessions for new hosts on operational procedures.
- Facilitated effective communication between kitchen and service staff to ensure seamless operations.
- Managed guest inquiries and efficiently resolved issues to elevate customer satisfaction.
- Ensured cleanliness and organization of host area to enhance operational efficiency.
- Managed phone reservations and to-go orders while addressing customer inquiries and providing accurate wait time information.
- Resolved customer inquiries regarding hours, seating arrangements, and menu details.
- Navigated high-pressure situations with composure while managing large parties and unexpected events during peak shifts.
- Facilitated special requests and reservations to enhance guest experiences.
Education
High School Diploma -
Riverdale High School
Murfreesboro, TN01.2028
Skills
- Achieved seamless project execution by cultivating strong partnerships among team members Enhanced team performance through effective collaboration and conflict resolution strategies Fostered innovation and creativity by encouraging diverse perspectives within the team
- Developed and maintained organized systems for tracking time allocation across multiple projects
- Managed various landscaping projects, including planting, trimming, and lawn care, to ensure well-kept environments
- Coordinated cross-departmental communication efforts to ensure alignment on project objectives
Certification
OSHA- 10 Hour General Industry Safety and Health
Interests
Sports: Football and Track, Participate in team practices and competitions, Learned teamwork, leadership, and time management skills
Timeline
Host/Busser
Toots
01.2026 - Current
High School Diploma -
Riverdale High School