Roberto Gutierrez
Spring,TX
Summary
Customer service professional with a strong foundation in photography, leveraging creativity to enhance customer interactions. Proven ability to utilize technology to solve problems and improve user experiences. Committed to delivering exceptional support and fostering positive relationships with clients.
Overview
11
11
years of professional experience
Work History
Freelance Photographer
Self-employeed
Houston, Texas
10.2021 - Current
- Specialized in automotive photography to enhance visual storytelling.
- Captured high-quality images for diverse events and projects.
- Developed social media pipeline to enhance brand visibility and foster client engagement.
- Facilitated targeted marketing strategies that successfully attracted new clients.
- Delivered edited photos via a digital portfolio to showcase work.
- Created photography development group to nurture skills and support growth of fellow photographers.
Sales Associate
Cricket Wireless
Spring, Texas
08.2018 - 09.2021
- Surpassed accessory attachment targets through proactive sales strategies.
- Informed customers about wireless plans and device features to empower decision-making.
- Advised clients on ideal phone selections tailored to individual needs.
- Activated new phones and facilitated information transfer and setup for seamless user experience.
- Greeted customers, consistently delivering exceptional customer service.
- Participated in training sessions to enhance product knowledge and service delivery.
Freelance Photographer
Self employed
Houston, Texas
10.2017 - 07.2018
- Enhanced visual appeal of photos using industry-standard software.
- Developed diverse portfolio showcasing various photography styles and techniques.
- Photographed cars and individuals to capture unique moments.
- Acquired advanced editing techniques to improve final outputs.
Warehouse Worker
Texas Installs
Spring, Texas
08.2015 - 09.2017
- Streamlined inventory organization to enhance warehouse efficiency and accessibility.
- Conducted inspections of incoming shipments to ensure quality and accuracy.
- Assisted team members in loading and unloading deliveries as required.
- Maintained cleanliness and upheld safety standards within the warehouse environment
Education
Associate of Arts - Computer Science
Lone Star College
Houston, TX12-2025
Skills
- Customer service and support
- Team collaboration
- Photo editing and Adobe Lightroom
- Microsoft applications
- Troubleshooting and problem-solving
- Communication skills
- Active listening
- Computer proficiency
- Sales strategies
Timeline
Freelance Photographer
Self-employeed
10.2021 - Current
Sales Associate
Cricket Wireless
08.2018 - 09.2021
Freelance Photographer
Self employed
10.2017 - 07.2018
Warehouse Worker
Texas Installs
08.2015 - 09.2017
Associate of Arts - Computer Science
Lone Star College