Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Roberto Hernandez

Chicago,IL

Summary

Started as a hardworking entry-level plumbing team member. Skilled in managing supplies and handling sewer maintenance and basic plumbing repairs for 5 years in a family business. Flexible schedule and willingness to handle any task. Following, enlisted in the United States Army for 4 years Focused on supporting Jobsite work and meeting requirements by safely and efficiently operating heavy equipment. Highly experienced with equipment such as Front bucket loaders and motorized graders. Worked closely with ground crew and equipment operators to complete on-time jobs with no safety incidents. Currently, now a Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service through Take 5

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Take 5 Oil Change
10.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.


Transportation Driver

Uber
02.2021 - Current
  • Secured food to prevent loss and maintain freshness during transport.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Anticipated customers' questions and complaints and skillfully handled any concerns.
  • Collected $200 in payments for completed deliveries and daily.
  • Completed routine pre-and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Minimized liability by consistently following road rules when driving.

Horizontal Construction Engineer

United States Army
02.2017 - 02.2021
  • Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for maintenance meetings.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Trained a team of 4 on digging operations, equipment maintenance and safe working practices.
  • Operated heavy digging equipment and inspected before and after use to maintain functionality and safety.

Education

High School Diploma -

Eric Solorio Academy High School
Chicago, IL
06.2016

Skills

  • Supervision
  • Heavy Equipment Operation
  • Team-oriented and dependable
  • Organization
  • Stock management
  • Operations Oversight
  • Customer Relations
  • Performance Evaluations
  • Goals and performance
  • Sales Strategies
  • Assignment Delegation
  • Hiring and Training

Accomplishments

  • Combat Life Saving certified
  • Army Achievement Medal.
  • Army Good Conduct Medal
  • Field Sanitation Specialist
  • Army Driver's Badge

Timeline

Assistant Store Manager

Take 5 Oil Change
10.2023 - Current

Transportation Driver

Uber
02.2021 - Current

Horizontal Construction Engineer

United States Army
02.2017 - 02.2021

High School Diploma -

Eric Solorio Academy High School
Roberto Hernandez