Hakeem Armstrong

Responsible for increasing the strength of the team with

-hiring

-termination

-opening the building

-closing the building

-handling customers concerns

-handling all associate issues

-driving fund raisers

-scheduling

-money handling

-over 10years in the backroom

• Implement and enforce all merchandising and vendor policies and procedures
• Responsible for the evaluation of score card reports; which include daily sales and customer satisfaction
• Assist customers by providing information and obtaining the maximum levels of customer satisfaction
• Responsible for processing checks, cash, and bankcard transactions according to established standards and procedures
• Maintain sales information in central computer for daily sales
• Accountability of register audits, inventory shrinkage, and sale reports daily
• Responsible for the supervision of over 300 employees throughout a 24 hour work day
• Responsible for hiring, termination, and annual evaluations determining pay increase based on credentials including performance, behavior and attendance