Roberto Limon Lam
Chula Vista,CA
Summary
Proven to excel in high-pressure environments, leveraged strong multitasking and customer service skills at TJ Oyster Bar to enhance guest experiences, even during peak hours. Demonstrated expertise in liquor, beer, and wine, contributing to a significant increase in customer satisfaction. Highly reliable, consistently ensuring accurate cash handling and fostering warm customer relationships.
Overview
8
8
years of professional experience
Work History
Bartender/Server
TJ Oyster Bar
2022.07 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Served high customer volumes during special events, nights, and weekends.
Bartender/Server
Min Sok Chon
2019.06 - 2022.07
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Boiling Point Inc.
2018.09 - 2020.04
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Pho Hiep & Grill
2018.01 - 2018.09
- Bussed and reset tables to keep dining room and work areas clean.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Streamlined order-taking process to minimize wait times for diners.
Sandwich Artist
Subway
2016.06 - 2017.09
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Arts - Political Science
University of California, Irvine
Irvine, CA06.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Bartender/Server
TJ Oyster Bar
2022.07 - Current
Bartender/Server
Min Sok Chon
2019.06 - 2022.07
Server
Boiling Point Inc.
2018.09 - 2020.04
Server
Pho Hiep & Grill
2018.01 - 2018.09
Sandwich Artist
Subway
2016.06 - 2017.09
Bachelor of Arts - Political Science
University of California, Irvine
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