Roberto Lugo
West Palm Beach,FL
Summary
Relationship driven real estate professional with extensive experience in new home sales and residential real estate. Proven ability to guide buyers through the full sales process, from initial consultation and model home tours to contract execution and closing, while delivering a high level client experience. Known for consultative selling, strong follow up, and building long term relationships with buyers, lenders, title partners, and internal teams in fast paced sales environments.
Overview
24
24
years of professional experience
Work History
Real Estate Professional
Keller Williams - Palm Beaches
11.2025 - Current
- Facilitated property showings, highlighting key features to prospective buyers.
- Negotiated purchase agreements, ensuring favorable terms for clients.
- Conducted market analysis to identify trends and pricing strategies.
- Developed marketing campaigns utilizing social media and online platforms.
- Cultivated strong client relationships, providing expert guidance throughout the buying and selling processes.
- Coordinated open houses and property showings, showcasing properties effectively to interested parties.
- Implemented technology solutions to streamline transaction processes and improve client communication.
New Home Sales Consultant
K Hovnanian Homes
03.2019 - 07.2025
- Analyzed competitor activities and developed strategies for increasing sales volume. Developed persuasive presentation materials that highlighted the benefits of investing in a new home purchase. Collaborated with construction teams to ensure timely completion of new homes. Partner with homebuyers to guide them through the complex process of purchasing a new home. Provide expert guidance leveraging extensive knowledge of the housing market and current trends. Deliver personalized service by understanding each client's unique needs and preferences. Conduct comprehensive market analyses to help clients make informed decisions. Organize and lead personalized tours of new home communities.
Recruiter
United States Army
05.2008 - 03.2019
- Developed effective recruitment strategies to attract top talent for diverse military roles.
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit.
- Utilized applicant tracking systems to manage candidate pipelines and maintain accurate records.
- Trained junior recruiters on best practices in candidate sourcing and evaluation techniques.
- Established strategic partnerships with educational institutions for talent acquisition programs.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Logistics Supervisor
United States Marine Corps
06.2002 - 05.2008
- Oversaw logistical operations, ensuring timely delivery of supplies and equipment to support mission readiness.
- Coordinated transportation schedules, optimizing routes to enhance efficiency and reduce costs.
- Managed inventory control processes, implementing systems that improved accuracy in stock management.
- Trained and mentored junior personnel on logistics protocols and safety procedures, fostering team development.
- Developed and executed standard operating procedures for logistics operations, enhancing workflow consistency.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
Education
High School Diploma -
John Jay
San Antonio, United States05-1998
Associate in Arts (A.A.) -
Campbell University
Buies Creek, NC06-2006
Skills
- Customer service
- Strong negotiation skills
- Customer relationship management
- Goal-oriented mindset
- Market Analysis
- Sales Strategy Development
- Lead generation techniques
- Sales strategy development
- Teamwork and collaboration
- Problem-solving
- Objection handling
- Competitor analysis
Timeline
Real Estate Professional
Keller Williams - Palm Beaches
11.2025 - Current
New Home Sales Consultant
K Hovnanian Homes
03.2019 - 07.2025
Recruiter
United States Army
05.2008 - 03.2019
Logistics Supervisor
United States Marine Corps
06.2002 - 05.2008
High School Diploma -
John Jay
Associate in Arts (A.A.) -
Campbell University