Roberto Maldonado
Fremont,CA
Summary
Experienced auto collision professional with 20+ years in collision estimates, repair planning, and CCC One. Strong in supplement review, insurance coordination, and customer updates, with a focus on accurate repair plans and smooth shop workflow.
Overview
1
1
Language
1
1
Certification
24
24
years of professional experience
Work History
Manager
Maldonado's Auto Body & Paint
Redwood City, California
09.2008 - Current
- Coordinated daily shop operations for Maldonado's Auto Body & Paint service teams, ensuring smooth workflow.
- Helped organize collision repair, paint, and bodywork schedules across shop workflow.
- Facilitated collaboration among technicians, painters, and front office staff during auto repair tasks.
- Analyzed vehicle estimates, repair orders, and customer service details to enhance service accuracy.
Auto Collision Estimator
Cooks Collision
Dublin, California
07.2005 - 09.2008
- Coordinated with insurance adjusters on supplements and estimate revisions.
- Communicated with customers about estimates, timelines, and repair authorization.
- Inspected vehicle damage and documented repair needs for insurance review.
- Adhered to DRP insurance procedures and rates applicable to estimates.
Auto Body Estimator
M2 Collision Center
Mountain View, California
05.2002 - 06.2005
- Reviewed teardown findings with technicians and updated supplemental estimates.
- Wrote repair plans using CCC One and insurer guidelines.
- Communicated estimates, approvals, and status updates with customers and insurance adjusters.
- Ordered parts and coordinated delivery schedules with vendors and shop staff.
Education
Bachelor of Arts - Marketing
California State University, East Bay
Hayward, CA06-1993
Skills
- Collision estimation
- Repair planning coordination
- Supplement review
- CCC One
- Shop operations scheduling
- Vehicle inspection
- Insurance coordination
- Inventory management
- Customer service
Languages
Spanish
Native/ Bilingual
Certification
- I-CAR
Timeline
Manager
Maldonado's Auto Body & Paint
09.2008 - Current
Auto Collision Estimator
Cooks Collision
07.2005 - 09.2008
Auto Body Estimator
M2 Collision Center
05.2002 - 06.2005
Bachelor of Arts - Marketing
California State University, East Bay