Roberto Monsivais
Dallas,Texas
Summary
Hardworking and results-oriented achiever with strong organizational skills eager to achieve company goals. Possess versatile skills in problem solving, commercial cleaning, building maintenance, and customer service. Adept at collaborating with teams and executing projects independently.
Overview
14
14
years of professional experience
Work History
Guest Services Representative
Dallas Zoo
01.2020 - 08.2024
- Primary custodian that handled sweeping, mopping, and safely sanitizing bathrooms, offices, reception areas, and lounges.
- Proficiently handled buffing, chemical use, ordering supplies, cleaning animal habitats, and detailing offices and other indoor areas.
- Worked on Dallas Zoo light crew where to help set up entire Zoo light attraction which included over 2 million lights. Wrapped trees and buildings with lights, created large scale holiday structures and displays, and worked with large machinery.
- Handled cash transactions as cashier at various areas in park.
- Ride and attraction operator.
- Truck driver.
Administrative Assistant
Emmanuel Trucking
01.2011 - 02.2018
- Manage incoming calls, process incoming/outgoing mail, handle requests for information, prepare departmental correspondence and documents, schedule meetings and appointments, manage invoices and receipts.
Education
Bachelors of Applied English -
University of North Texas At Dallas
Dallas, TX12.2025
Associates in Arts - undefined
Mountain View College
Dallas, TX12.2020
High School Diploma - undefined
Moises E. Molina High School
Dallas, TX01.2009
Skills
- Fluent in English and Spanish Excellent bilingual verbal and written communication skills
- Skilled in cash handling procedures and cash drawer balancing
- Strong attention to detail and mathematical skills
- Provide support for basic building maintenance and equipment repairs
- Expert in commercial cleaning including Sweep, mop, and sanitize bathrooms, offices, reception areas, and lounges
References
- Marisela Sierra, Family Liaison, Dallas, Texas, 945-269-066, marisela98@gmail.com
- Michael Poirier, Director of Guest Experience at Dallas Zoo, Dallas, Texas, 214-287-0639
Timeline
Guest Services Representative
Dallas Zoo
01.2020 - 08.2024
Administrative Assistant
Emmanuel Trucking
01.2011 - 02.2018
Bachelors of Applied English -
University of North Texas At Dallas
Associates in Arts - undefined
Mountain View College
High School Diploma - undefined
Moises E. Molina High School
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