Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosjohana Suarez

Miami Gardens

Summary

I have over 6 years of experience working in retail, customer service, and personalized gift design. During this time, I have developed strong skills in sales, cash handling, and assisting customers in both English and Spanish. I successfully managed store operations, including inventory, order processing, and shipping coordination, while delivering excellent customer experiences. I am a quick learner, work well in teams, and can handle fast-paced environments efficiently. Additionally, I have experience in graphic design for labels and promotional materials, which has helped increase product appeal. Overall, I am proud of my ability to multitask, solve problems, and consistently support sales growth and customer satisfaction in every role I’ve held.

Overview

7
7
years of professional experience

Work History

Personalized Gifts Designer, Customer Services, St

Happily Chic Design/ Lemon Print
07.2020 - 08.2025

4 years in a wedding gift shop as a designer ,store manager, also in sales front desk and customer service. I learn quickly and I know how to work in a team. I work quickly with computers, customer service, also in inventory organization and shipping.

Retail Sales Associate/Cashier

Bath and Bath Works
03.2019 - 06.2020

Worked as a cashier and sales associate at Bath & Body Works, assisting customers with product selection, processing transactions, promoting sales and special offers, restocking merchandise, and ensuring an exceptional in-store shopping experience less.

Cashier/Customer Service/ Sales Associate

Fresco Y Más Miami, FL
05.2018 - 03.2019

Provided cashier and customer service support at Fresco y Más supermarket, processing transactions accurately, assisting customers with purchases, answering questions, handling returns, and maintaining a clean and organized checkout area.

Education

High School Diploma -

Goliath Academy
West Palm Beach

Skills

    Bilingual: Fluent in English and Spanish

    Excellent verbal and written communication skills

    Customer service and sales expertise

    Cash handling and transaction processing

    Graphic design for labels and promotional materials

    Product labeling and packaging

    Data entry and record management

    Appointment scheduling and confirmation

    Strong teamwork and collaboration skills

    Quick learner and adaptable to new tasks

    Ability to work in fast-paced environments

    Problem-solving and conflict resolution skills

Timeline

Personalized Gifts Designer, Customer Services, St

Happily Chic Design/ Lemon Print
07.2020 - 08.2025

Retail Sales Associate/Cashier

Bath and Bath Works
03.2019 - 06.2020

Cashier/Customer Service/ Sales Associate

Fresco Y Más Miami, FL
05.2018 - 03.2019

High School Diploma -

Goliath Academy