Roberto Munoz
Work History
F & B Director
2 Years 5 Months* Operations & Member Services
* Team Leadership & Staff Management
* Administration & Financial Support
* Facility Management
F & B Director
2 Years 4 MonthsOperations and Member Services
* Support the General Manager in the day-to-day oversight of all club operations, ensuring hight service standards and operational excellence.
* Monitor and improve the member experience through ongoing evaluation of services, facilities, and events.
* Maintain an active presence around the club, engaging with members and addressing concerns promptly and professionally.
* Attends all board meetings and committee settings unless otherwise specified by the General Manager.
Team Leadership & Staff Management
* Assist in the hiring, development and performance management of key staff members and department heads.
* Reviews key employees and department heads with the General Manager
* Foster a culture of professionalism, hospitality, and accountability.
* Lead by example and ensure team members uphold club policies, service standards, and safety procedures.
* Collaborate with Head Golf Proffesional on golf calendar events.
* Collaborate with the Executive Chef and F&B Assistant on dining calendar, event execution, and member satisfaction.
* Overseas and assists with member communications and publications with the membership director.
* Monitor costs, labor, and service levels to maintain operations efficiency.
Administration & Financial Support
* Assis with budgeting, forecasting, and financial analysis to ensure fiscal responsibility.
* Support inventory control, payroll oversight, and vendor relationships as needed.
* Works with club controller and General Manager to ensure monthly budget targets are being met and informing of any variances.
* Proposes corrective actions to meet budget and financial goals if needed.
Facility Management
* Help coordinate maintenance and improvement of club facilities in collaboration with department heads and needed.
* Monitor cleanliness, safety, and presentation of the clubhouse and surrounding common areas
Waiter/Bartender
1 Year 4 Months- Dining Room side work & preparation
- Customer Service
F & B Director Assistant
1 Year 3 Months- Scheduling of waitstaff
- Yearly entertainment/Events
- Party planning
- Inventory & Payroll
F & B Director
2 Years 10 Months- Scheduling of waitstaff
- Budget & Payroll
- Yearly entertainment/Events
- Inventory
Dining Room/Bar Manager
7 Years 4 Months- Trained waitstaff, bartenders, bussers and runners
- Hiring & supervision of staff