Andria Meinl
Yuma
Summary
Dynamic food and beverage director with extensive experience overseeing operations in high-paced environments. Proven ability to enhance guest experiences through strategic customer service initiatives and effective staff training. Adept at managing inventories and budgets while ensuring compliance with health standards.
Overview
19
19
years of professional experience
Work History
F & B Director
Cocopah Casino
Somerton
08.2021 - Current
- Oversaw operations of food and beverage areas at Casino, Wild River, and Event Center to enhance guest experience.
- Coordinated special events and promotions to attract and retain casino patrons.
- Implemented cost-control measures while maintaining optimal guest satisfaction levels.
- Fostered a positive work environment, encouraging teamwork among diverse staff members.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Ensured compliance with administrative and health standards through effective staff supervision and training.
- Implemented customer service initiatives for food and beverage departments to improve guest satisfaction.
- Manages food and beverage orders and inventories to maintain stock levels.
- Provided leadership, mentoring, training, and discipline to subordinates.
- Developed, created, designed, and implemented menus for restaurants, bars, and events.
- Coordinated with clients to understand needs, create proposals, and finalize event details.
- Negotiated with vendors to secure quality products and cost-effective pricing.
Service Manager
River City Grill
Yuma
09.2016 - 01.2021
- Developed wine of the month program, selecting wines and training staff to enhance customer experience.
- Maintained knowledge of wine menu, food menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Greeted customers, answered questions, and recommended specials, wines, and desserts to boost sales.
- Upsold customers and optimized table-turns, resulting in higher sales than average.
- Balanced cash register daily, ensuring all transactions were accurate.
Bartender Supervisor
Paul's Pub
Sierra Vista
03.2015 - 08.2016
- Executed bar program by managing inventory, ordering supplies, and training staff, resulting in increased revenue.
- Motivated team through constructive feedback, enhancing patron experiences for all clientele.
- Upsold customers from shelf to premium brands, contributing to higher sales.
- Prepared mixed drinks and poured wine, beer and nonalcoholic beverages for average of 75-150 patrons per shift.
Bartender/Server Manager
Outside Inn
Sierra Vista
07.2011 - 07.2016
- Guided customers in selecting appetizers, entrees, and desserts while recommending wines to enhance dining experience and drive sales.
- Processed charges, issued table checks, and collected payments efficiently to ensure smooth customer transactions.
- Trained new employees to foster teamwork and improve service quality.
- Handled all closing duties, including closing the register, safeguarding alcohol, and completing paperwork.
Assistant General Manager
Applebee’s
Sierra Vista
12.2006 - 12.2010
- Supervised budget implementation, employee reviews, training, and scheduling for 30-40 employees to enhance operational efficiency.
- Achieved business targets through streamlined operations and improved team collaboration.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Consistently achieved company liquor cost goals by proper inventory management, precision ordering, and training and monitoring staff.
- Trained employees and managers on sales techniques to enhance performance in contests.
- Actively educated myself on new beverage trends and product knowledge.
Education
High School Diploma - Sierra Vista, AZ
Buena High School
Sierra Vista, AZ05-1997
Some College (No Degree) - General Studies
Pima Community College
Tucson, AZTucson, AZ
Skills
- Customer relations
- Attention to detail
- Organizational skills
- Problem solving
- Reliability and dependability
- Self-motivation
Accomplishments
- Employee of the Year
- Member of the Month- Yuma Chamber of Commerece- 2023
Timeline
F & B Director
Cocopah Casino
08.2021 - Current
Service Manager
River City Grill
09.2016 - 01.2021
Bartender Supervisor
Paul's Pub
03.2015 - 08.2016
Bartender/Server Manager
Outside Inn
07.2011 - 07.2016
Assistant General Manager
Applebee’s
12.2006 - 12.2010
High School Diploma - Sierra Vista, AZ
Buena High School
Some College (No Degree) - General Studies
Pima Community College