Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Roberto Ochoa

Miami,USA

Summary

Client Associate in Private Wealth with experience supporting high-net-worth relationships and advisor teams. Combines process improvement strategies, CRM management, and client communication to accelerate onboarding, reduce processing time, and enhance client experience while maintaining compliance and audit readiness. Detail-oriented financial professional with strengths in financial statement analysis, wealth management operations, and client communication; seeking to develop into an advisory role focused on holistic wealth planning.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Client Associate

Financial Designs Wealth Management - RIA
Miami, FL
06.2025 - Current
  • Developed client follow-up strategies to improve retention and client satisfaction.
  • Coordinate client meetings and facilitate communication between advisors, clients, internal teams, and custodial partners.
  • Manage client onboarding, account openings, and Transfers of Assets (TOA) using custodial and internal platforms including Fidelity Wealthscape.
  • Resolve operational issues by coordinating with custodial support teams to ensure timely onboarding and account servicing.
  • Maintain and update HubSpot CRM records to track client information, documentation, and advisor workflows.
  • Support advisors with portfolio account maintenance, cash movements, and allocation updates while ensuring regulatory compliance.
  • Prepare client documentation, notes, and reports for advisor meetings and financial planning discussions.
  • Implement HubSpot CRM automations to streamline workflows, task management, and contact organization.

Intern

Gutierrez Madariaga CPA PA
Coral Gables, FL
05.2023 - 07.2025
  • Analyzed trial balances and financial statements to verify GAAP compliance, enhancing audit accuracy and financial transparency.
  • Streamlined audit documentation by implementing Thomson Reuters AdvanceFlow, improving team efficiency and reducing processing time by 20%.
  • Communicated with clients regarding onboarding, necessary documentation, and compliance for audit purposes.
  • Worked closely with principals to identify and address operational a including workflows, team communication and efficiency deficiencies.
  • Collaborated with firm principals to identify opportunities to improve operational workflows, team communication, and overall efficiency across client servicing processes.

Education

Bachelor's - Finance

Florida State University
Tallahassee, FL
05.2025

High School -

Belen Jesuit Preparatory School
Miami, FL
06.2021

Skills

  • Client Lifecycle Management
  • Account Management
  • Client and Internal Communication
  • Financial Statement Analysis
  • RIA Experience - Investment Options
  • Process Improvement
  • Organizational Skills
  • Tech Savvy
  • Proficient in CRM systems and industry tools - Hubspot, Black Diamond
  • Microsoft Office Suite - Excel, PowerPoint, Word
  • Google Workspace
  • Attentive to detail
  • Strong Interpersonal Skills

Websites

Certification

FINRA Securities Industry Essentials (SIE) – Scheduled: April 4th, 2026

Languages

English — Native
Spanish — Native, first language

Timeline

Client Associate

Financial Designs Wealth Management - RIA
06.2025 - Current

Intern

Gutierrez Madariaga CPA PA
05.2023 - 07.2025

Bachelor's - Finance

Florida State University

High School -

Belen Jesuit Preparatory School

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