Roberto Perez
Euless,TX
Summary
Experienced with sorting and organizing materials efficiently in high-volume environments. Utilizes keen attention to detail and strong organizational skills to ensure accurate and timely processing. Track record of enhancing workflow and improving operational efficiencies through reliable and consistent performance.
Overview
13
13
years of professional experience
Work History
Primary Sorter /Warehouse Package Handler
UPS
09.2012 - Current
- Sorted incoming packages efficiently to optimize workflow and maintain organization.
- Learned safety protocols to ensure a secure working environment for all team members.
- Adapted quickly to changing priorities and tasks in fast-paced environment.
- Handled delicate or fragile items with utmost care, minimizing damage rates and customer complaints related to product quality.
- Managed time effectively, prioritizing tasks to ensure deadlines were consistently met without sacrificing quality of work.
Food Prep Cook
Grimaldi's Pizzeria
02.2024 - 11.2024
- Prepared ingredients for pizza and other menu items, ensuring freshness and quality.
- Operated commercial kitchen equipment to assist in food preparation and cooking processes.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Reduced food waste through careful inventory management, storage, and rotation practices.
Customer Service Representative
GameStop
09.2013 - 02.2015
- Resolved customer inquiries efficiently, ensuring high satisfaction and loyalty levels.
- Collaborated with cross-functional teams to streamline communication and problem resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Keys School
Euless, TX05-2013
Skills
- Sorting accuracy
- Speed and efficiency
- Following instructions
- Workplace safety
- Materials handling and transport
- Quality control
- Problem-solving
- Teamwork and collaboration
Timeline
Food Prep Cook
Grimaldi's Pizzeria
02.2024 - 11.2024
Customer Service Representative
GameStop
09.2013 - 02.2015
Primary Sorter /Warehouse Package Handler
UPS
09.2012 - Current
High School Diploma -
Keys School