Victoriano Perez-Garcia
Georgetown,DE
Summary
Active individual with huge communication skills and ability to plan, implement, and coordinate. Ensure appropriate paperwork are conducted, and support and mentor the development of technical skills for employers and leaders in the facilities. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Bridgeville Grocery Store
603 S Main ST, Bridgeville, DE 19933
08.2024 - 12.2024
- Providing excellent customer service while processing transactions accurately and efficiently
- Handling cash, credit card payments, and returns, as well as maintaining a clean and organized checkout area
- Answer customer questions regarding products, prices, and store policies
- Resolve customer complaints or issues in a friendly and professional manner
- Accurately scan and process customer purchases using a point-of-sale (POS) system
- Handle cash, credit, and debit transactions while ensuring all amounts are correct
- Issue receipts, process returns, and provide change when necessary
- Maintain accurate cash drawer, ensuring proper change is given and managing discrepancies
- Prepare cash deposits and report any discrepancies to management
- Keep the checkout area clean, organized, and stocked with necessary supplies (bags, receipt paper, etc.)
- Assist in restocking shelves or products when necessary during downtime
- Ability to work flexible hours, including evenings, weekends, and holidays
- May require standing for long periods of time during shifts
Quality Service Integrity Worker
Quality Service Integrity
29984 Pinnacle Way, Millsboro, DE 19966
01.2023 - 05.2024
- Proficient in implementing and overseeing safety programs, policies, and procedures to ensure compliance with local, state, and federal regulations
- Experienced in developing and delivering safety training programs for employees, ensuring proper understanding of safety protocols and emergency procedures
- Ability to foster a safety-culture within an organization by promoting safety awareness and encouraging employee participation
- Strong ability to collaborate with cross-functional teams, management, and employees to improve quality standards and resolve issues
- Able to work 8+ hours in a stationary position or on varying surfaces (wet, dry, greasy, metal, or plastic grating) for up to 4 hours at a time
- Comfortable working from ladders, stairs, and elevated positions
- Capable of working in extreme temperatures with ambient humidity
- Perform physical tasks such as bending, twisting, lifting, reaching, sitting, and grasping, with varying repetitions, angles, and body positions
- Work with chemicals, including chlorinated water, ammonia vapors, dry ice, caustic detergents, lubricating oils, hydraulic oils, and other substances in a poultry processing environment
- Developed strong cooperative relationships with coworkers and managers.
Poultry Farm Specialist
Poultry Farm
06.2022 - 09.2022
- Overseeing and managing daily operations at a poultry farm, ensuring the health and productivity of poultry, maintaining farm equipment, and adhering to safety and regulatory standards
- Monitor the health and well-being of poultry, ensuring proper feeding, watering, and disease prevention
- Inspect and maintain poultry housing and environment for comfort and safety (ventilation, temperature, lighting)
- Assist in breeding, hatching, and raising poultry to meet production goals
- Oversee daily operations, including feeding schedules, egg collection, and cleaning of poultry houses
- Perform routine checks on the health and growth progress of poultry
- Implement biosecurity protocols to prevent disease outbreaks
- Maintain and troubleshoot farm equipment (feeders, drinkers, lighting systems, etc.)
- Ensure proper sanitation and cleanliness of facilities, including waste removal and disinfection of poultry houses
- Monitor the health of poultry and administer medications or treatments as needed, in consultation with a veterinarian
- Adhere to local, state, and federal regulations regarding animal care, safety, and environmental impact
- Prepare regular reports on farm operations for management review
- Knowledge of poultry care, disease prevention, and biosecurity measures
- Ability to perform physical tasks, including lifting and carrying up to 50 lbs
- Strong communication skills and the ability to work both independently and as part of a team
- Ability to work in varying temperatures and conditions, including long hours in a farm setting
- Willingness to work in a fast-paced, physically demanding environment
- Exposure to chemicals, feed, and other materials used in poultry farming
- Ability to work long hours, including weekends and holidays, depending on farm needs
- Comfortable working in an environment with fluctuating temperatures, noise, and potential odors associated with poultry farming
- Followed all company policies and procedures to deliver quality work.
Education
High School Diploma -
Milford Senior High School
1019 N Walnut St, Milford, DE 1996306.2024
Some College (No Degree) - Information Technology I.T
Delaware Technical Community College
DESkills
- Public Speaking (Both oral and written) Math Skill
- Microsoft Word
- Leadership
- Strategic Planning
- Microsoft Outlook
- Excel
- Bilingual (Spanish & English)
- Customer Services
Timeline
Customer Service Specialist
Bridgeville Grocery Store
08.2024 - 12.2024
Quality Service Integrity Worker
Quality Service Integrity
01.2023 - 05.2024
Poultry Farm Specialist
Poultry Farm
06.2022 - 09.2022
High School Diploma -
Milford Senior High School
Some College (No Degree) - Information Technology I.T
Delaware Technical Community College