Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful work setting.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Blink Fitness, Equinox Holdings
01.2023 - 02.2024
Handled high-pressure situations calmly, maintaining professionalism at all times.
Organized front desk area to maintain a professional and welcoming appearance for guests.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Trained new guest who needed assistance.
Sales Associate
TJ Max
05.2023 - 12.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Hardware Sales Associate
Clinton Supplies Store
06.2022 - 01.2023
Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
Engaged in friendly conversation with customer to better uncover individual needs.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)