Summary
Overview
Work History
Education
Skills
Fluent in English, and Spanish
Timeline
Generic

Roberto Rosado

Manville,NJ

Summary

Experienced and motivated Department Supervisor with 11+-years of background independently managing 4 departments. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in hiring, performance management and process optimization. Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

21
21
years of professional experience

Work History

Dept Supervisor

Lowe's
East Brunswick, NJ
08.2011 - Current
  • Maintained stock of items, cleanliness, organization and provided excellent overall safe work environment.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Managed team of 5 to 100 employees, delegated tasks and held each employee accountable for completing assignments.
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Trained 15 to 20 team members in successful strategies to meet operational and sales targets.
  • Used weekly financial data to analyze company growth and optimize operational strategies.

Castle Builders Construction

Self-employeed
New Brunswick, NJ
12.2000 - 12.2010

Home Improvement contractor supervising team of contractors and subcontractors to complete various time sensative projects, home or building repairs.

US. Army Corp of Engineers

US. Army
Ft. Lewis , WA
oct - 10.1992

Worked with a variety of Civilian Post Engineers covering various Departmental fields. Work as a High Voltage Electrician at various Army post installations.

Education

BBA - Mathematics And Computer Science

Chapman University
Orange, CA

Transmission And Distribution - High Voltage Electrician

United States Army Corp. of Engineers
Sheppard Air Force Base Texas
10.1992

Skills

  • Financial Forecasting
  • Training and Development
  • Employee Coaching and Motivation
  • Motivational Leadership
  • Identifying Sales Trends
  • Safety and Security
  • Growth Planning
  • Team Supervision
  • Handling Complaints and Inquiries
  • Flexible Work Schedule
  • Department Resets
  • Computer Proficiency

Fluent in English, and Spanish

Speak, read, and write both English and Spanish.

Timeline

Dept Supervisor

Lowe's
08.2011 - Current

Castle Builders Construction

Self-employeed
12.2000 - 12.2010

US. Army Corp of Engineers

US. Army
oct - 10.1992

BBA - Mathematics And Computer Science

Chapman University

Transmission And Distribution - High Voltage Electrician

United States Army Corp. of Engineers
Roberto Rosado