Roberto Soto

Efficiently loaded and delivered 250–400 packages daily within strict time constraints.

• Ensured timely, accurate deliveries while maintaining excellent customer satisfaction.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of 20 - 45 fleet vehicles on a daily basis.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Efficiently loaded and delivered 250–400 packages daily within strict time constraints.
• Led a team of 42+ associates daily, ensuring smooth dispatch operations and route execution.
• Managed all on-road issues, including vehicle breakdowns, app-related problems, incorrect addresses, and navigation difficulties.
• Provided immediate roadside support, including tire replacements and vehicle troubleshooting.
• Took over delivery routes when team members quit or were unable to complete their assignments.
• Enforced company policies by issuing coaching, warnings, suspensions, and send-home actions to maintain performance and adherence to standards.
• Acted as the primary point of contact for all escalations, ensuring quick resolutions and minimal service disruptions.

• Maintained grounds by trimming, weeding, and general clean-up for around 15 houses daily.
• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Assisted with hardscaping projects, including flagstone and sod installation.
• Worked efficiently in outdoor environments under varying weather conditions.

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Assisted with concrete pouring, smoothing, and finishing for residential and commercial projects.
• Assisted with measuring and ensuring accuracy before forming concrete structures.
• Constructed concrete forms using stakes and sledgehammers to prepare for pouring.