ROBERTO URESTI
San Antonio
Summary
Motivated and customer-focused professional with experience in fast-paced service environments, including roles at Terra Cafe and Parlor Doughnuts. Strong passion for sales and delivering excellent customer service by building rapport, understanding customer needs, and creating positive experiences. Known for a strong work ethic, reliability, and the ability to thrive under pressure. Bilingual in English and Spanish, allowing for effective communication with a diverse customer base.
Overview
1
1
year of professional experience
Work History
Barista/Cashier Team Lead
Terra Cafe
San Antonio
11.2025 - Current
- Maintained cleanliness and organization of the café workspace and equipment.
- Provided excellent customer service by taking orders and answering questions.
- Engaged with customers to create a welcoming and friendly atmosphere in the café.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Barista
Parlor Doughnuts
San Antonio
07.2025 - 10.2025
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Organized and maintained inventory of doughnut supplies, optimizing stock levels.
- Assisted with the preparation and presentation of menu items, maintaining high quality standards.
- Engaged with customers to promote new products and gather feedback for improvement.
- Collaborated with team members to streamline operations and enhance service efficiency.
Associate
DSW Designer Shoe Warehouse
San Antonio
10.2024 - 02.2025
- With this job, I developed many skills including, communication, selling, management, and many more that helped me fulfill many sales for this company.
- Specialized in creating a very high-conversion rate, which helped the store be top 3 in sales, surpassing many stores in the city.
- At my first job, I was able to learn how to organize the shoes, work at the cashier, and work at the storage very fast. It only took me a week to master every task.
Education
High School Diploma -
Northwest Vista College
San Antonio, TX06-2029
Highschool -
Clark Highschool
San Antonio, TX06-2025
Skills
- Socialize
- Customer service
- Sales techniques
- Learning
- Organization
- Multi-Tasking
- Bilingual
- Digital marketing
Timeline
Barista/Cashier Team Lead
Terra Cafe
11.2025 - Current
Barista
Parlor Doughnuts
07.2025 - 10.2025
Associate
DSW Designer Shoe Warehouse
10.2024 - 02.2025
High School Diploma -
Northwest Vista College
Highschool -
Clark Highschool