Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

VICTORIYA YAKOVCHUK

Sacramento,CA

Summary

Quality-driven Barista/cashier at SMF airport. Patient and professional when serving others with a positive attitude by always improving and offering positive feedback.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista/Cashier Team Lead

Vino Volo
Sacramento, CA
03.2022 - Current
  • Greeted and managed to serve over 80 people in coffee station.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, and locate items of their choice.
  • Communicated with customers and team members to solve problems.
  • Lifted boxes and managed storage cleanliness for Market's appearance.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Monitored supply levels at counter and maintained customer areas to meet typical demands
  • Completed successful daily cash audits to correctly balance drawers at end of shifts
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise

CAREGIVER, NANNY

URBANSITTER INC
Sacramento, CA
10.2015 - 07.2023
  • Communicated with ABA's s to understand needs and provide excellent service for 4 children with Autism
  • Worked flexible hours; night, weekend, and holiday shifts
  • Demonstrated friendly and quality time with four clients and handled challenging situations with ease with help of parents
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.

ABA Behavior Therapist

Esperanza Behavioral Health
Sacramento, CA
11.2021 - 01.2022
  • Acquired baseline data and implemented approved programs using behavioral technology and working with 2 parents.
  • Determined key strategies for children with Autism by promoting independence by running program to work on skills
  • Gathered, organized and inputted data with Central reach.
  • Developed and maintained clear, individualized documentation on each patient
  • Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities
  • Performed behavioral therapy assessments and treatments in patients' homes without direct supervision
  • Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently
  • Monitored and documented client progress using data collection techniques

Restaurant Team Member

Baguette Up
Sacramento, CA
05.2021 - 11.2022
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Greeted customers at drive-thru and took food orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Cultivated warm relationships with regular customers
  • Supported sales efforts by suggestively upselling food items and increasing check averages
  • Explained menu items and suggested appropriate options for food allergy concerns

SEASONAL LIBRARY CLERK

CSUS | SACRAMENTO CA
Sacramento, CA
08.2019 - 11.2019
  • Filed physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Communicated with customers professionally by phone, email, or in-person to provide information and directed to desired staff members
  • Assisted customers by answering questions and fulfilling requests.
  • Used coordination and planning skills to achieve results according to schedule
  • Strengthened communication skills through regular interactions with others

Volunteer

LEISURE VOLUNTEER | ACCESS LEISURE, SACRAMENTO CA
Sacramento, CA
04.2018 - 11.2019
  • Encouraged residents to build and maintain interpersonal relationships, social skills, mental abilities, and self-confidence by engaging in constructive social activities
  • Provided clear instruction to activity and program participants in order to deliver fun and safe experience
  • Organized equipment, and prepared activities with Coordinator.
  • Maintained clean, neat, and operational facilities to serve program needs
  • Supported engaging, fun, and smooth-running events by helping with organization and planning

Education

Bachelor of Social Work -

Sacramento State University (In Progress), Sacramento, CA
05.2025

Skills

  • Flexible and Adaptable
  • Critical thinking
  • Emotionally Intelligent
  • Team Contribution
  • Conflict resolution
  • Problem Solving
  • Organization
  • Positive attitude
  • Bilingual
  • Customer Service
  • Equipment Inspection
  • Ensuring Safety

Accomplishments

  • Completed Great Commission Missionary school in the year 2020
  • Earned "Most Serving Heart" award for serving others in bible school



Certification

Certified in first aid and CPR

Languages

Russian
Native or Bilingual

Timeline

Barista/Cashier Team Lead - Vino Volo
03.2022 - Current
ABA Behavior Therapist - Esperanza Behavioral Health
11.2021 - 01.2022
Restaurant Team Member - Baguette Up
05.2021 - 11.2022
SEASONAL LIBRARY CLERK - CSUS | SACRAMENTO CA
08.2019 - 11.2019
Volunteer - LEISURE VOLUNTEER | ACCESS LEISURE, SACRAMENTO CA
04.2018 - 11.2019
CAREGIVER, NANNY - URBANSITTER INC
10.2015 - 07.2023
Sacramento State University (In Progress) - Bachelor of Social Work,

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VICTORIYA YAKOVCHUK