Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Roberto Uribe

Plano,Texas

Summary

Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service Executive.

Overview

6
6
years of professional experience

Work History

Server Trainer

Alamo Drafthouse Movie Theater
10.2018 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Streamlined server training process for improved employee retention and quicker onboarding.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.

Sales Associate

Orange Theory
03.2021 - 03.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Host

IHOP
09.2017 - 07.2018
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Education

Radio and Tv Broadcasting -

Collin County Community College
Plano, Texas
01.2020

High School Degree -

Plano East Senior High
Plano, Texas
06.2016

Skills

  • Sales Goals Attainment
  • Sales Strategies
  • Relationship Building
  • Excellent People Skills
  • Customer Service

References

  • Taylor Smith, 469-235-7543
  • Cory Snelson, 972-489-1361
  • Eric B. Hawkins, 830-822-0572

Timeline

Sales Associate

Orange Theory
03.2021 - 03.2022

Server Trainer

Alamo Drafthouse Movie Theater
10.2018 - Current

Host

IHOP
09.2017 - 07.2018

Radio and Tv Broadcasting -

Collin County Community College

High School Degree -

Plano East Senior High

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Roberto Uribe