Roberto Villanueva
Chicago
Summary
Accomplished manager at McDonald's with expertise in operational excellence and staff training. Successfully reduced waste by streamlining inventory management and enhanced customer service through employee development. Proficient in landscape design and quality control, demonstrating strong attention to detail and clear communication. Skilled in cost control, driving profitability and efficiency.
Overview
14
14
years of professional experience
Work History
Manager
McDonald's
02.2020 - Current
- Led team to achieve operational excellence through effective staff training and performance management.
- Streamlined inventory management processes, reducing waste and optimizing resource allocation.
- Implemented quality control measures, ensuring compliance with health and safety standards.
- Facilitated employee development programs to enhance skills and improve customer service delivery.
- Analyzed sales data to identify trends and adjust staffing levels accordingly for peak times.
- Developed and executed marketing strategies to enhance brand visibility and drive customer engagement.
- Analyze the balance of cashiers to see gains and losses.
- Controlled costs to keep business operating within budget and increase profits.
Landscaper
Villanueva Landscaping
08.2011 - Current
- Designed and implemented landscape layouts to enhance aesthetic appeal and functionality.
- Operated tools and equipment for efficient planting, pruning, and maintenance of diverse plant species.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed heavy snow and ice after severe weather.
- Measuring sites for new grass and gravel
Education
High School Diploma -
Benito Juarez Community Academy
Chicago, ILBasic Automotive -
Harry S Truman
Chicago, ILSkills
- Operational excellence
- Staff training
- Performance management
- Inventory management
- Quality control
- Cost control
- Landscape design
- Computer skills
- Safety standards compliance
- Time management
- Multitasking
- Attention to detail
- Clear communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
McDonald's
02.2020 - Current
Landscaper
Villanueva Landscaping
08.2011 - Current
High School Diploma -
Benito Juarez Community Academy
Basic Automotive -
Harry S Truman