Roberto E. Arana
Orlando
Summary
Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Motivated looking for full-time work. Developed valuable skills in fast-paced environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Food and Beverage Team Member
Universal Orlando Resorts
03.2025 - Current
- Supported team members during peak hours, multitasking between various roles as needed.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, organized dining area.
- Boosted overall customer experience by proactively addressing potential issues and providing personalized service in a timely manner.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Cashier
RA Bikers Pro- Small Local Business
06.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Issued receipts, refunds, credits, or changes due to customers
- Answered customer questions and provided store information
- Built and maintained productive relationships with employees.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Timber Creek High School
05-2025
Skills
- Bilingual
- Food safety
- Sanitation standards
- Teamwork
- Problem-solving
- Warm and friendly
Languages
Spanish and English
Timeline
Food and Beverage Team Member
Universal Orlando Resorts
03.2025 - Current
Cashier
RA Bikers Pro- Small Local Business
06.2023 - 12.2024
High School Diploma -
Timber Creek High School
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