Roberto E. Graterol
Port Saint Lucie,FL
Summary
Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation.
Multilingual Grocery Stocker with team-oriented nature and expertise to handle checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction.
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Extensive experience in inventory management and shipment processing.
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Overview
5
5
years of professional experience
Work History
Fresh Produce Associate
Walmart
Port St. Lucie , FL
04.2020 - Current
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Designed and constructed advertising signs to attract customers and promote sales.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Fresh Foods Supervisor
Walmart
West Palm Beach , FL
09.2020 - 04.2021
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Shipping and Receiving Associate
Gourmet Nut
Brooklyn , NY
08.2018 - 03.2020
- Updated database with changes in carrier status.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
Education
Agricultural Engineering - Engineering Field
Universidad Central De Venezuela
Caracas Venezuela 12.2010
Skills
- Customer Needs Assessment's
- Store Policies and Procedures
- Unloading Deliveries
- Merchandise Receiving and Handling
- Computer Proficiency and Microsoft Office
- Verbal and Written Communications
- Merchandising and Display
- Quality Inspections
Timeline
Fresh Foods Supervisor
Walmart
09.2020 - 04.2021
Fresh Produce Associate
Walmart
04.2020 - Current
Shipping and Receiving Associate
Gourmet Nut
08.2018 - 03.2020
Agricultural Engineering - Engineering Field
Universidad Central De Venezuela
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