Robert L. Owens Jr
Phoenix,ARM
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Closing Specialist
Quicken Loans/Rocket Mortgage
07.2020 - 06.2023
- Responsible for wire transfer of closing funds to appropriate recipients
- Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
- Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
- Managed final steps of closing process to mitigate risk and errors, achieving timely and efficient closings
Title Coordinator
Quicken Loans/Rocket Mortgage
10.2019 - 06.2020
- Service, Manage and Sell Mortgages, Created and edited documents for home refinancing and home purchases and interacted with and supported Escrow Officers and Title companies to complete sales successfully.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
Property Manager Commercial and Residential
Valley Income Properties
09.2017 - 06.2019
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects and inspections
- Manage over 100,000 sq ft of Grand Canyon University owned commercial space
- Prepare annual operating budget and negotiate rates
- Collected and maintained careful records of rental payments and payment dates.
- Developed and implemented marketing strategies to increase occupancy rates.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
Property Manager Residential
Nelson Brothers Property Management
02.2017 - 08.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Oversaw management of properties while providing general service to tenants.
Assistant Property/Leasing Manager
Greystar Properties
08.2014 - 02.2017
- Managed daily and weekly marketing and leasing plans.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Maximized rental income while minimizing expenses through effective planning and control.
Regional Property Manager Commercial
Bright Horizons Family Solutions
09.2011 - 08.2013
- Commercial Real Estate: Daycare Centers 4,000 sq ft each, Managed 45 daycare centers in CT & NY approx 4,000 sq ft and playground area approx
- In charge of contracts, janitorial, snow removal, landscaping, Fire alarm systems, and Security(During tragic loss of life at Sandy Hook)
- Inspection of all facilities to compliance with the Local, State, and federal guidelines
- Reopened all centers within two weeks of Hurricane Sandy in NY & CT.
- Identified and addressed potential safety issues and liability concerns.
Property Manager Commercial and Residential
Mutual Housing Association
10.2000 - 08.2011
- Residential and Commercial Real Estate: nonprofit housing development corporation, 100 residential units located above 50,000 sq ft commercial real estate property,
- Marketing: Kept properties occupied with qualified tenants through advertising, lead follow up,property showings for prospective tenants
- Facility Management: Scheduled maintenance and repairs, negotiated contracts with vendors,regularly inspected property to ensure it is in good working order, and quickly resolved emergency maintenance issues
- Financial Reporting: Kept financial records from property operations, created monthly financial reports for Board of Directors.
Project Manager
Energy Conservation Consulting
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects
Skills
- Software Proficiency:
- Microsoft 365 Word, Excel, PowerPoint, Outlook and Exchange
- Yardi Genesis – Property Management System
- Timberline – Property Management System
- Appfolio
- CRM (various)
- Expense Reports
- Contract Management
Certification
Certified Property Manager
Associate in Risk Management
Timeline
Closing Specialist
Quicken Loans/Rocket Mortgage
07.2020 - 06.2023
Title Coordinator
Quicken Loans/Rocket Mortgage
10.2019 - 06.2020
Property Manager Commercial and Residential
Valley Income Properties
09.2017 - 06.2019
Property Manager Residential
Nelson Brothers Property Management
02.2017 - 08.2017
Assistant Property/Leasing Manager
Greystar Properties
08.2014 - 02.2017
Regional Property Manager Commercial
Bright Horizons Family Solutions
09.2011 - 08.2013
Property Manager Commercial and Residential
Mutual Housing Association
10.2000 - 08.2011
Project Manager
Energy Conservation Consulting
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