Robert S. Betz
Williston,VT
Summary
Dynamic leader with extensive experience at Vermont Teddy Bear Company, excelling in shipping procedures and staff supervision. Enhanced team efficiency and reduced shipment errors through innovative strategies, showcasing exceptional organizational skills and a positive attitude. Proven track record in fostering collaboration and improving supply chain processes, achieving significant operational improvements.
Overview
16
16
years of professional experience
Work History
Shipping & Returns Supervisor
Vermont Teddy Bear Company
11.2022 - 05.2024
- Supervised shipping team of 2-20 employees.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Coordinated with warehouse staff to ensure timely processing of returned items, resulting in reduced backlog.
- Collaborated with other departments to improve communication and streamline processes, leading to increased efficiency across the organization.
Warehouse Shipping Lead
Vermont Teddy Bear Company
07.2019 - 09.2022
- Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
- Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
- Reduced errors in shipped orders with thorough quality checks and proper documentation.
- Established clear communication channels within the team to facilitate smooth information flow regarding order statuses.
- Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
- Developed strong relationships with carriers, negotiating favorable rates and delivery terms.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and USPS.
Seasonal Worker
Vermont Teddy Bear Company
11.2018 - 06.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Grounds Crew Worker
Inlet Golf Club
06.2014 - 10.2018
- Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
- Enhanced overall aesthetics of the property with detailed attention to lawn patterns during mowing operations.
Mason Assistant
Lacaillade Masonry
06.2010 - 05.2018
- Contributed to high-quality craftsmanship by mixing mortar according to specifications for various projects.
- Collaborated with lead Masons to complete tasks quickly and accurately, contributing to successful project outcomes.
Grounds Crew Worker
Los Angeles Country Club
12.2014 - 03.2015
Dishwasher
Mimmos Pizza
10.2009 - 05.2010
Dishwasher
Bistro Sauce
04.2008 - 06.2008
Education
Bachelor of Arts - History
University of Vermont
Burlington, VT05.2014
Skills
- Shipping procedures
- Staff Supervision
- Positive Attitude
- Mentoring and training
- Managing laborers
- Work Planning and Prioritization
- Computer Skills
- Loading and unloading
- Time and Wage Tracking
- Sound Judgment
- Organizational Skills
- Interpersonal Skills
Timeline
Shipping & Returns Supervisor
Vermont Teddy Bear Company
11.2022 - 05.2024
Warehouse Shipping Lead
Vermont Teddy Bear Company
07.2019 - 09.2022
Seasonal Worker
Vermont Teddy Bear Company
11.2018 - 06.2019
Grounds Crew Worker
Los Angeles Country Club
12.2014 - 03.2015
Grounds Crew Worker
Inlet Golf Club
06.2014 - 10.2018
Mason Assistant
Lacaillade Masonry
06.2010 - 05.2018
Dishwasher
Mimmos Pizza
10.2009 - 05.2010
Dishwasher
Bistro Sauce
04.2008 - 06.2008
Bachelor of Arts - History
University of Vermont
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