Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robert Wayne  Jordan, RN
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Robert Wayne Jordan, RN

Salisbury,NC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Uber DriverPsychiatric Registered NurseTelephone Triage Registered NurseTravel Registered Nurse, ICU, ERER Registered Nurse

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Salisbury, NCCharlotte, NCWinston-Salem, NCConcord, NCMooresville, NC
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPersonal development programsHealthcare benefitsPaid sick leave401k match

Summary

Dependable Registered Nurse with a strong focus on patient safety and exceptional customer service. Known for attention to detail and effective problem-solving, ensuring positive outcomes in high-stress environments. I am also a Navy Veteran, Gulf War Era and was Honorably Discharged.

Overview

1
1
Certification
24
24
years of professional experience

Work History

Uber Driver

Uber
Charlotte, NC & Surrounding Areas
05.2023 - Current
  • Ensured timely and safe transportation of passengers to designated locations.
  • Maintained vehicle cleanliness and adherence to safety standards for passenger comfort.
  • Utilized GPS technology for efficient route planning and navigation to minimize travel time.
  • Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Remained calm and poised in emergent situations.

Psychiatric Registered Nurse

Atrium Health Behavior Health Charlotte
Charlotte, NC
03.2023 - 02.2026
  • Administered medication and monitored patient responses to ensure optimal therapeutic outcomes.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans.
  • Educated patients and families on treatment plans, promoting adherence and understanding of health conditions.
  • Conducted comprehensive assessments to identify patient needs and prioritize nursing interventions.
  • Mentored junior nurses in clinical skills, fostering a culture of continuous learning and improvement.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention. Was recognized for having a 100% medication scanning compliance.
  • Administered psychiatric medications and monitored patient responses to ensure optimal treatment outcomes.

Telephone Triage Registered Nurse

Ohio's Hospice Of Dayton
Dayton, OH
06.2022 - 02.2023
  • Conducted thorough assessments of patient needs and symptoms for effective triage decisions.
  • Collaborated with interdisciplinary teams to develop personalized care plans for patients.
  • Utilized electronic health record systems to document patient interactions and ensure continuity of care.
  • Educated patients and families on hospice services, enhancing understanding of available resources.
  • Led initiatives to streamline communication processes, improving response times for patient inquiries.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Reduced emergency room visits by effectively assessing and prioritizing patient needs over the phone.
  • Enhanced patient satisfaction by providing timely and accurate telephone triage services.

Travel Registered Nurse, ICU, ER

RN Network
Texas, Ohio, Pennsylvania, Ohio, North Carolina
02.2020 - 03.2022
  • Administered critical care interventions, ensuring patient safety and comfort in high-pressure environments.
  • Monitored vital signs and patient status, adapting care plans based on real-time assessments.
  • Collaborated with multidisciplinary teams to develop and implement effective treatment strategies.
  • Educated patients and families on post-ICU care, enhancing understanding of recovery processes.
  • Mentored junior nursing staff, fostering professional development and adherence to best practices.
  • Handled ventilator support, feeding tubes and central lines.
  • Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
  • Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
  • Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
  • Enhanced ICU team efficiency by providing continuous education on best nursing practices and protocols.
  • Effectively managed stressors associated with working in an intensive care setting while maintaining composure under pressure.
  • Evaluated patient histories, complaints, and current symptoms.

ER Registered Nurse

Atrium Health Kannapolis
Kannapolis, NC
09.2019 - 03.2021
  • Administered emergency care to patients in critical conditions, ensuring prompt and effective treatment.
  • Collaborated with interdisciplinary team to develop and implement individualized patient care plans.
  • Monitored vital signs and performed assessments to determine patient needs and response to treatment.
  • Mentored junior nursing staff on best practices for emergency response and patient management.
  • Utilized electronic health record systems to document patient information accurately and efficiently.
  • Collected laboratory samples and performed testing in accordance with established policies and procedures.
  • Provided emotional support for patients and families, fostering trust and rapport during challenging situations.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Critical Care Float Pool Registered Nurse

Cone Health Alamance Regional
Burlington, NC
03.2017 - 03.2021
  • Provided comprehensive patient assessments to determine critical care needs and interventions.
  • Administered medications and therapies according to established protocols and patient care plans.
  • Collaborated with interdisciplinary teams to develop and implement effective patient care strategies.
  • Monitored vital signs and clinical data, adjusting care plans based on changes in patient conditions.
  • Mentored junior nurses, fostering professional development and improving overall team performance in high-stress environments.
  • Safeguarded patients from harm by diligently adhering to infection control protocols and maintaining a safe environment.
  • Delivered outstanding patient care in critical care units.
  • Also floated to the Behavior Health Unit.

Telephone Triage Registered Nurse

Trellis Supportive Care
Salisbury, NC
08.2017 - 09.2019
  • Monitored and evaluated patient conditions, adjusting care strategies as necessary for optimal outcomes.
  • Mentored junior nurses in triage protocols and best practices, fostering professional development within the team.
  • Implemented quality improvement measures to enhance efficiency of telephone triage operations across departments.
  • Increased efficiency in triage call handling through effective communication and active listening skills.
  • Ensured compliance with established clinical guidelines during telephonic assessments, promoting best practice standards throughout the organization.
  • Provided exceptional customer service to callers, establishing trust and rapport while addressing their health concerns.
  • Maintained accurate documentation of patient interactions, ensuring continuity of care across multiple healthcare providers.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Evaluated patient histories, complaints, and current symptoms.
  • Reduced emergency room visits by effectively assessing and prioritizing patient needs over the phone.
  • Made in home visits as needed to assess pt's needs and obtain appropriate orders as needed to treat symptoms.
  • Performed time of death assessments and notified appropriate staff, DME companies, and funeral homes.

Registered Nurse, PACU, Travel

Duke Medical Center
Durham, NC
03.2016 - 08.2017
  • Administered patient care through comprehensive assessments and evidence-based interventions.
  • Collaborated with interdisciplinary teams to develop and implement personalized care plans.
  • Educated patients and families on health management, medication regimens, and recovery strategies.
  • Monitored vital signs and documented changes to ensure timely response to patient needs.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Registered Nurse, PACU

Wake Forest Baptist Health
Winston-Salem, NC
02.2014 - 03.2016
  • Monitored patient recovery post-anesthesia, ensuring optimal vital sign stability and comfort.
  • Administered medications and treatments per physician orders, maintaining compliance with safety protocols.
  • Collaborated with interdisciplinary teams to develop individualized patient care plans, enhancing recovery outcomes.
  • Educated patients and families on post-operative care, promoting adherence to discharge instructions.
  • Led quality improvement initiatives that streamlined PACU workflows, improving patient flow efficiency by implementing best practices.
  • Reduced complications by promptly identifying and addressing post-operative issues in PACU patients.
  • Decreased medication errors by meticulously administering medications following proper protocols and verifying dosages.
  • Facilitated smooth transitions between surgical units through timely communication with preoperative and surgical suite staff regarding patient needs and status updates.
  • Streamlined the discharge process for PACU patients, ensuring thorough education on home care instructions and follow-up appointments.
  • Evaluated cardio-respiratory systems for deviations, providing appropriate treatment as necessary.

Intensive Care Unit Clinical Nurse

The Ohio State Wexner Medical Center
Columbus, OH
04.2012 - 03.2014
  • Delivered high-quality patient care in critical situations, ensuring optimal outcomes for diverse patient populations.
  • Collaborated with multidisciplinary teams to develop and implement individualized care plans for ICU patients.
  • Monitored and assessed vital signs, utilizing advanced medical equipment to inform treatment adjustments promptly.
  • Educated patients and families on complex medical conditions, fostering understanding and compliance with treatment protocols.
  • Managed ventilator weaning protocols for patients transitioning back to spontaneous breathing following extubation success rates.
  • Served as a strong advocate for ICU patients and their families by addressing concerns, answering questions, and acting as an effective liaison between the medical team and loved ones.

ER Registered Nurse, PRN

Mount Carmel Health System Inc.
Columbus, OH
11.2012 - 02.2014
  • Administered emergency care to patients, ensuring rapid assessment and treatment in high-pressure situations.
  • Collaborated with multidisciplinary teams to develop and implement patient-centered care plans.
  • Monitored vital signs and medical equipment, promptly identifying changes in patient conditions for timely intervention.
  • Trained and mentored junior nursing staff, enhancing team efficiency and improving patient care standards.
  • Maintained a clean and safe environment for patients and staff, adhering to infection control protocols and reducing the risk of hospital-acquired infections.
  • Observed and recorded signs, symptoms, behaviors and physiological status of patient.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Critical Care Registered Nurse

Novant Rowan Medical Center
Salisbury, NC
07.2011 - 04.2012
  • Administered advanced life support measures in critical situations to stabilize patients.
  • Collaborated with multidisciplinary teams to develop and implement comprehensive care plans.
  • Monitored vital signs and assessed patient conditions to ensure timely interventions.
  • Educated patients and families about treatment options, procedures, and post-discharge care.
  • Streamlined documentation processes using electronic health record systems for efficiency.
  • Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
  • Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
  • Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult times.

Critical Care Registered Nurse

Springfield Regional Medical Center
Springfield, OH
05.2010 - 06.2011
  • Led quality improvement initiatives to enhance patient outcomes and safety protocols.
  • Mentored junior nursing staff on best practices and critical care techniques.
  • Conducted in-depth assessments to identify changes in patient conditions promptly.
  • Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
  • Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
  • Managed multiple priorities simultaneously while maintaining focus on providing exceptional patient-centered care within a fast-paced critical care environment.
  • Maintained high standards of infection control within the critical care unit, contributing to a safer environment for both patients and staff.
  • Facilitated smooth transitions of care between critical care and other hospital units by maintaining effective communication with receiving staff and providing thorough handoff reports.

Patient Care Technician, Emergency Department

Springfield Regional Medical Center
Springfield, OH
01.2008 - 05.2010
  • Monitored patient vital signs and reported changes to nursing staff for prompt intervention.
  • Assisted in the management of emergency room supplies and equipment to ensure readiness.
  • Supported patients with mobility and personal care needs to enhance comfort during treatment.
  • Collaborated with multidisciplinary teams to streamline patient care processes and improve outcomes.
  • Trained new staff members on protocols and procedures to maintain high standards of care.
  • Conducted routine patient assessments, documenting findings accurately for clinical review.
  • Led initiatives to optimize patient flow, reducing wait times in the emergency department environment.
  • Demonstrated adaptability under pressure while working in a high-stress environment with unpredictable situations arising throughout each shift.

Patient Care Technician

The Ohio State Wexner Medical Center
Columbus, OH
03.2002 - 01.2008
  • Monitored patient vital signs, ensuring timely reporting of changes to nursing staff.
  • Assisted patients with daily living activities, enhancing comfort and dignity in care.
  • Maintained cleanliness and organization of patient areas, contributing to a safe environment.
  • Collaborated with multidisciplinary teams to coordinate effective patient care plans.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Supported patients' daily living activities, improving their hospital stay experience.

Education

Associate of Arts - Nursing

Urbana University
Urbana, OH
06-2010

RN-Diploma - Nursing

Springfield Regional School of Nursing
Springfield, OH
06-2010

Skills

  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and trustworthy
  • Safe driving practices
  • Attention to detail

Certification

*BLS Exp: 02/2027.

Timeline

Uber Driver

Uber
05.2023 - Current

Psychiatric Registered Nurse

Atrium Health Behavior Health Charlotte
03.2023 - 02.2026

Telephone Triage Registered Nurse

Ohio's Hospice Of Dayton
06.2022 - 02.2023

Travel Registered Nurse, ICU, ER

RN Network
02.2020 - 03.2022

ER Registered Nurse

Atrium Health Kannapolis
09.2019 - 03.2021

Telephone Triage Registered Nurse

Trellis Supportive Care
08.2017 - 09.2019

Critical Care Float Pool Registered Nurse

Cone Health Alamance Regional
03.2017 - 03.2021

Registered Nurse, PACU, Travel

Duke Medical Center
03.2016 - 08.2017

Registered Nurse, PACU

Wake Forest Baptist Health
02.2014 - 03.2016

ER Registered Nurse, PRN

Mount Carmel Health System Inc.
11.2012 - 02.2014

Intensive Care Unit Clinical Nurse

The Ohio State Wexner Medical Center
04.2012 - 03.2014

Critical Care Registered Nurse

Novant Rowan Medical Center
07.2011 - 04.2012

Critical Care Registered Nurse

Springfield Regional Medical Center
05.2010 - 06.2011

Patient Care Technician, Emergency Department

Springfield Regional Medical Center
01.2008 - 05.2010

Patient Care Technician

The Ohio State Wexner Medical Center
03.2002 - 01.2008

Associate of Arts - Nursing

Urbana University

RN-Diploma - Nursing

Springfield Regional School of Nursing