Robetria McNair
North Lauderdale
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Henderson Behavior Health
Fort Lauderdale, FL
05.2026 - Current
- Coordinated insurance verifications for patient admissions, ensuring compliance with policies and procedures.
- Reviewed and resolved discrepancies in patient insurance information, enhancing accuracy of records.
- Communicated effectively with insurance providers to clarify coverage details and obtain authorizations.
- Trained new staff on verification processes, promoting consistency and adherence to best practices.
Client Support Specialist
Henderson Behavioral Health
Fort Lauderdale, FL
05.2023 - Current
- Provided exceptional client support, addressing inquiries and resolving issues promptly.
- Collaborated with interdisciplinary teams to enhance service delivery and client satisfaction.
- Developed training materials to educate staff on best practices in client interaction and support.
- Streamlined communication processes, improving response times for client requests and concerns.
Car Attendant
SPIN car wash
Oakland Park, FL
02.2023 - 04.2023
- Operated car wash equipment to ensure efficient vehicle cleaning processes.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Assisted customers with vehicle drop-off and pick-up procedures, ensuring a positive experience.
- Collaborated with team members to streamline workflows and improve service delivery.
Amazon Warehouse Associate
Amazon Warehouse
Fort Lauderdale, FL
09.2021 - 02.2023
- Operated forklifts to efficiently move and organize inventory within warehouse.
- Conducted regular safety inspections to maintain compliance with company policies and regulations.
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
- Trained new associates on warehouse protocols and equipment operation for improved productivity.
Security Specialist
Broward County Public Schools
Coral Springs, FL
08.2019 - 06.2022
- Developed and implemented security protocols to enhance safety across school campuses.
- Conducted regular surveillance and inspections to identify potential security risks.
- Collaborated with law enforcement to address safety concerns and emergency preparedness plans.
- Trained staff on security procedures and best practices for incident response.
Dominos Delivery Driver
Domino's
Florida
02.2017 - 02.2020
- Delivered orders efficiently, ensuring timely arrival to enhance customer satisfaction.
- Operated GPS and routing software to optimize delivery routes and minimize delays.
- Maintained cleanliness and organization of delivery vehicle for compliance with safety standards.
- Assisted in training new drivers on operational procedures and best practices for deliveries.
Sales Associate
Chipotle Mexican Grill
Coral Springs, FL
02.2019 - 04.2019
- Delivered exceptional customer service by accurately addressing inquiries and resolving issues.
- Maintained cleanliness and organization of dining area, ensuring positive guest experiences.
- Assisted in training new staff on menu items and operational procedures to enhance team performance.
- Collaborated with team members to efficiently manage peak service times, optimizing workflow and productivity.
Education
High school diploma - undefined
Piper High School
Sunrise, FL06-2007
Skills
Driving
Call center
Warehouse experience
Forklift
Cash handling
Packaging
Salesforce
Guest services
Car Wash
Google Suite
Computer skills
Food preparation
English
CRM software
Order picking
Customer service
Hospitality
Sales
Organizational skills
Detailing
Microsoft Word
Microsoft Excel
Dealership experience
Telecommunication
Communication skills
Medical office experience
Cleaning
Marketing
Inside sales
Food service
Cash register
Basic math
Certification
- Driver's License February 2022 to February 2030
- CPI Certification May 2023 to May 2026
- CPR Certification May 2023 to May 2025
- Property & Casualty License June 2022 to June 2024
Timeline
Insurance Verification Specialist
Henderson Behavior Health
05.2026 - Current
Client Support Specialist
Henderson Behavioral Health
05.2023 - Current
Car Attendant
SPIN car wash
02.2023 - 04.2023
Amazon Warehouse Associate
Amazon Warehouse
09.2021 - 02.2023
Security Specialist
Broward County Public Schools
08.2019 - 06.2022
Sales Associate
Chipotle Mexican Grill
02.2019 - 04.2019
Dominos Delivery Driver
Domino's
02.2017 - 02.2020
High school diploma - undefined
Piper High School