Robie Aguila, Jr.
West Covina,CA
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Customer Service Associate/Cashier
Target
11.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized guest payments.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Seasonal Retail Sales Associate
Macy's Department Store
11.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
No Degree - General Studies
East Los Angeles College
Monterey Park, CA08.2019
No Degree - Journalism
San Jose State University
San Jose, CA2019
High School Diploma -
Esteban E. Torres High School
Los Angeles, CA06.2018
Skills
- Excellent Communication Skills
- Empathy Skills
- Time Management Skills
- Ability to Perceive Clients
- Team Player
- Willingness to Learn and Grow
Timeline
Customer Service Associate/Cashier
Target
11.2021 - Current
Seasonal Retail Sales Associate
Macy's Department Store
11.2019 - 01.2020
No Degree - General Studies
East Los Angeles College
No Degree - Journalism
San Jose State University
High School Diploma -
Esteban E. Torres High School
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