Robin Acuna
Olney,TX
Summary
Highly experienced inside sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Director
Olney Child Development Center
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Organized professional development workshops for staff, enhancing skills and boosting team capabilities.
- Boosted staff morale and performance through implementation of comprehensive training and professional development program.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administrative Assistant / Peims contact
Big4 Coop
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Inside Sales Representative
Tower Extrusions Ltd.
09.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Education
GED -
Durant
Skills
- Telephone Answering skills
- Microsoft Word
- Word Processing and Typing
- Microsoft Excel
- 10-Key Calculator
- Power Point
- Filing
- Document Scan
- Office Procedures
- Confidentiality
- Management Skills
- Data Entry
- Scheduling
- Accounts payable
- Extensive customer Services Skills
- Office Managing
- Billing
- Coordinate ordering of office supplies
- Professional handling of customer complaints
- Any and all other duties assigned to assist in Team work
- Staff Management
- Creative Direction
- Strategic Planning
- Data Analysis
- Organizational Skills
- Computer Skills
- Teamwork and Collaboration
- Team Leadership
- Multitasking
- Customer Service
- Interpersonal Communication
- Documentation And Reporting
- Training and Development
- Scheduling and Coordinating
- Decision-Making
- Active Listening
- Excellent Communication
- Performance Tracking and Evaluation
- Customer Relationship Management
- Time Management
- Good Judgment
- Goal Setting
- Administration and Reporting
- Analytical Thinking
Employmentskills
- Goal Oriented
- Ability to handle multiple tasks
- Developed ability to work in a fast paced atmosphere
- Maintains excellent customer relations and developed customer rapport
- Diplomatically resolved customer complaints on as-needed basis
- Accurately calculated and made daily deposits of petty cash
- Ability to follow instructions well and make decisions with no supervision when necessary.
- Motivate and supervise on a daily basis
- Delegate responsibilities to employees to meet company's expectations
References
- Melissa (McVicker) Howell, Southern Construction Group, Athens, TN, 37303, 940-564-0823
- Johnna Wright, Tower Extrusions, Olney, TX, 76374, 940-632-0520
- Amy Bachman, Tower Extrusions, 940-212-0107
- Antoinette Noteboom, Center Well Home Health , 940-212-0199
Timeline
Inside Sales Representative
Tower Extrusions Ltd.
09.2022 - Current
Assistant Director
Olney Child Development Center
Administrative Assistant / Peims contact
Big4 Coop
GED -
Durant
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