Robin Behrend
Davenport,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Independent Insurance Agent
Globe Life
03.2007 - Current
- Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
- Boosted sales revenue by building strong relationships with clients and identifying cross-selling opportunities.
- Streamlined the underwriting process for faster policy issuance, improving overall efficiency in client-facing operations.
- Developed a comprehensive understanding of various insurance products, ensuring accurate and informed recommendations for clients.
Total Rewards Compliance Analyst II
Johnson & Johnson
08.2022 - 12.2023
- Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
- Provide analytical support
- Independently manage the day-to-day assigned tasks, initiatives and projects that arise, escalating cases when appropriate.
- Prepared documentation and records for upcoming audits and inspections.
- Updated Excel spreadsheets with latest data to enhance strategic planning.
- Performed deep audits of absence, benefits, compensation to assess compliance with SOX standards.
- Implemented robust monitoring systems to track compliance performance and detect possible areas of concern.
Lead Benefit Counselor
Benefit Harbor
09.2016 - 07.2022
- Increased employee enrollment rates in benefits programs through effective communication and education on available options.
- Developed comprehensive training materials to educate new hires on benefit policies, procedures, and best practices.
- Conducted informative seminars for employees during open enrollment periods, effectively communicating plan changes and updates.
- Collaborated with HR team members on special projects related to employee wellness initiatives or compensation strategy development.
- Assisted employees with navigating the complexities of their healthcare plans during critical life events such as marriage or childbirth.
Education
MBA - Business Management
University of Phoenix
Tampa, FL05.2011
Bachelor of Science - Business Management
University of Phoenix
Tampa, FL01.2009
Skills
- Sales expertise
- Self-motivation
- Goal-oriented mindset
- Documentation Skills
- Reporting Skills
- Compliance Understanding
- Project Management
- Operations Support
- Team collaboration
- Time management
- Data analysis
- Conflict resolution
- Client relationship building
Additional Information
USAF E-7 1996
Timeline
Total Rewards Compliance Analyst II
Johnson & Johnson
08.2022 - 12.2023
Lead Benefit Counselor
Benefit Harbor
09.2016 - 07.2022
Independent Insurance Agent
Globe Life
03.2007 - Current
MBA - Business Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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