Robin Bolden
Peachtree City,GA
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Manager
Arbys
Peachtree City, GA
03.2023 - 03.2026
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on food safety and quality standards.
- Managed inventory levels, minimizing waste while ensuring product availability.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
Team Member
Mcdonalds
Peachtree City, GA
09.2021 - 03.2023
- Provided exceptional customer service in fast-paced environment
- Operated cash register, processed transactions accurately and efficiently.
- Maintained cleanliness and organization of work area for safety compliance.
- Assisted in training new staff on operational procedures and policies.
- Resolved customer complaints promptly to enhance satisfaction levels.
Server
Beef O Bradys
Peachtree City, GA
06.2019 - 09.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
GED -
Webster County GED
Preston, GACNA - Practical Nursing
Golden Age Institute
Fayetteville, GA05-2020
Diploma - Cosmetology
West Georgia Technical College
La Grange, GA05-2010
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Arbys
03.2023 - 03.2026
Team Member
Mcdonalds
09.2021 - 03.2023
Server
Beef O Bradys
06.2019 - 09.2021
GED -
Webster County GED
CNA - Practical Nursing
Golden Age Institute
Diploma - Cosmetology
West Georgia Technical College