Robin Booth
Cincinnati,OH
Summary
Dedicated administrative professional with extensive experience in supporting school operations and delivering high-quality customer service. Skilled in communication and record management, fostering a welcoming environment for students, parents, and staff. Possesses deep understanding of community needs, eager to enhance administrative efficiency and support educational initiatives.
Overview
18
18
years of professional experience
Work History
Level 2 Customer Service Phone Representative
LaRosa's Pizzeria
Cincinnati, OH
07.2024 - Current
- Handle high-volume calls assisting customers placing food orders
- Provide professional and friendly customer service while resolving questions and concerns
- Accurately enter customer orders and information into company systems
- Maintain attention to detail and efficiency in a fast-paced environment
- Follow company procedures to ensure customer satisfaction
Classroom Paraprofessional
Three Rivers Local School District
Cleves, OH
08.2022 - Current
- Assisted students with special needs in daily learning and social interactions to foster independence and social skills.
- Collaborated with educators to implement individualized education plans effectively.
- Tracked student progress and provided actionable observations to teaching staff to inform instructional strategies.
- Facilitated small group activities to enhance peer learning experiences.
- Executed Individualized Education Plans tailored to each student.
- Ensured safety of students at all times while on campus or during field trips.
- Monitored student progress and provided feedback to teachers about performance.
- Partnered with special education staff to ensure achievement of all IEP goals, enhancing student educational outcomes.
Clinic Health Aide
Three Rivers Local School District
Cleves, OH
08.2008 - 06.2022
- Coordinated daily operations and student care with school nurse
- Maintained accurate health records and confidential student information
- Facilitated communication with parents and staff about student health needs
- Supported students in clinic visits while ensuring organized health records
Education
Associate of Arts - Psychology
University of Phoenix
Tempe, AZ05-2009
Skills
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Engagement strategies
- Behavioral intervention
- Progress monitoring and compliance
- Integration techniques
- Special education support
Timeline
Level 2 Customer Service Phone Representative
LaRosa's Pizzeria
07.2024 - Current
Classroom Paraprofessional
Three Rivers Local School District
08.2022 - Current
Clinic Health Aide
Three Rivers Local School District
08.2008 - 06.2022
Associate of Arts - Psychology
University of Phoenix