Robin Burkett
Kountze,Tx
Summary
Dynamic professional with strong problemsolving abilities and a commitment to continuous learning, complemented by excellent communication skills. Eager to contribute to team success and drive positive outcomes through collaboration and innovative thinking. Prepared to embrace new challenges and advance organizational objectives with unwavering dedication and enthusiasm. Passionate about leveraging skills to create impactful solutions in a fast paced environment.
Overview
6
6
years of professional experience
Work History
Security Officer
Motiva Enterprises
Port Arthur, TX
01.2026 - Current
- Monitored facility access and maintained security protocols to ensure safety and compliance.
- Conducted regular patrols to identify potential safety hazards and prevent incidents.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement as needed.
- Assisted in training new security personnel on procedures and emergency response protocols.
Electrical Apprentice
McDermott
Sabine Pass, TX
08.2025 - 01.2026
- Assisted in installation and maintenance of electrical systems, ensuring compliance with safety standards.
- Conducted routine inspections and troubleshooting of electrical equipment to enhance operational efficiency.
- Collaborated with senior electricians to refine installation techniques and improve workflow processes.
- Utilized hand and power tools for wiring, panel assembly, and circuit testing in various projects.
MXA Level 2
Rave Financial
Beaumont, Tx
03.2023 - 03.2025
- Managing a cash drawer, assisting in managing a cash vault.
- Maintained high productivity by efficiently processing cash, credit, and debit payments for members.
- Processed deposits, withdrawals, payments to loans, along with information about members accounts and status.
- Kept records of inventory, assisted in the ordering of materials for the credit union.
- Worked with a team to manage time to best complete tasks while assisting members.
- Assisted members through phone calls.
- Provided information on accounts and payments.
- Assisted with ECM payments.
- Set up online banking.
- Discussed with members' concerns and provided advice.
Tier 1 Tech
Washington Federal Bank
Las Vegas, Nv
12.2021 - 03.2022
- Remotely diagnose, troubleshoot, and resolve or escalate the following:
- Network account issues.
- Network and connectivity issues.
- Managed services account issues.
- Application and software issues.
- Hardware issues.
- Check scanners.
- Signature pads.
- Remotely deploy/install and update software.
- Document incidents and requests in FreshService ticketing system.
- Onboard and offboard employees in accordance with company information technology policies.
Tier 1 Technician
Robert Half Technology
Las Vegas, Nv
09.2020 - 11.2021
- Manage multiple client ticketing systems.
- Prioritize tasks based on urgency of incoming tickets and calls.
- Diagnose, troubleshoot, and resolve or escalate the following:
- Network account issues.
- Network and connectivity issues.
- Managed services account issues.
- Application and software issues.
- Hardware issues.
- Work alongside each clients' in-house IT team to resolve user side issues through escalation when necessary.
Education
Certified -
IT Works - Tech Impact
Las Vegas06.2020
High School Diploma -
Bridge City High School
Location05.2019
Skills
- Report writing
- Security guard license
- General security
- Superior customer service
- Physical fitness
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Document management
- Workplace safety
- De-escalation techniques
Accomplishments
TDLR electrician apprenticeship license
Unarmed security guard license
TWIC Card
Timeline
Security Officer
Motiva Enterprises
01.2026 - Current
Electrical Apprentice
McDermott
08.2025 - 01.2026
MXA Level 2
Rave Financial
03.2023 - 03.2025
Tier 1 Tech
Washington Federal Bank
12.2021 - 03.2022
Tier 1 Technician
Robert Half Technology
09.2020 - 11.2021
High School Diploma -
Bridge City High School
Certified -
IT Works - Tech Impact