Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Robin Burkett

Kountze,Tx

Summary

Dynamic professional with strong problemsolving abilities and a commitment to continuous learning, complemented by excellent communication skills. Eager to contribute to team success and drive positive outcomes through collaboration and innovative thinking. Prepared to embrace new challenges and advance organizational objectives with unwavering dedication and enthusiasm. Passionate about leveraging skills to create impactful solutions in a fast paced environment.

Overview

6
6
years of professional experience

Work History

Security Officer

Motiva Enterprises
Port Arthur, TX
01.2026 - Current
  • Monitored facility access and maintained security protocols to ensure safety and compliance.
  • Conducted regular patrols to identify potential safety hazards and prevent incidents.
  • Responded promptly to alarms and emergencies, coordinating with local law enforcement as needed.
  • Assisted in training new security personnel on procedures and emergency response protocols.

Electrical Apprentice

McDermott
Sabine Pass, TX
08.2025 - 01.2026
  • Assisted in installation and maintenance of electrical systems, ensuring compliance with safety standards.
  • Conducted routine inspections and troubleshooting of electrical equipment to enhance operational efficiency.
  • Collaborated with senior electricians to refine installation techniques and improve workflow processes.
  • Utilized hand and power tools for wiring, panel assembly, and circuit testing in various projects.

MXA Level 2

Rave Financial
Beaumont, Tx
03.2023 - 03.2025
  • Managing a cash drawer, assisting in managing a cash vault.
  • Maintained high productivity by efficiently processing cash, credit, and debit payments for members.
  • Processed deposits, withdrawals, payments to loans, along with information about members accounts and status.
  • Kept records of inventory, assisted in the ordering of materials for the credit union.
  • Worked with a team to manage time to best complete tasks while assisting members.
  • Assisted members through phone calls.
  • Provided information on accounts and payments.
  • Assisted with ECM payments.
  • Set up online banking.
  • Discussed with members' concerns and provided advice.

Tier 1 Tech

Washington Federal Bank
Las Vegas, Nv
12.2021 - 03.2022
  • Remotely diagnose, troubleshoot, and resolve or escalate the following:
  • Network account issues.
  • Network and connectivity issues.
  • Managed services account issues.
  • Application and software issues.
  • Hardware issues.
  • Check scanners.
  • Signature pads.
  • Remotely deploy/install and update software.
  • Document incidents and requests in FreshService ticketing system.
  • Onboard and offboard employees in accordance with company information technology policies.

Tier 1 Technician

Robert Half Technology
Las Vegas, Nv
09.2020 - 11.2021
  • Manage multiple client ticketing systems.
  • Prioritize tasks based on urgency of incoming tickets and calls.
  • Diagnose, troubleshoot, and resolve or escalate the following:
  • Network account issues.
  • Network and connectivity issues.
  • Managed services account issues.
  • Application and software issues.
  • Hardware issues.
  • Work alongside each clients' in-house IT team to resolve user side issues through escalation when necessary.

Education

Certified -

IT Works - Tech Impact
Las Vegas
06.2020

High School Diploma -

Bridge City High School
Location
05.2019

Skills

  • Report writing
  • Security guard license
  • General security
  • Superior customer service
  • Physical fitness
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Document management
  • Workplace safety
  • De-escalation techniques

Accomplishments

TDLR electrician apprenticeship license

Unarmed security guard license

TWIC Card

Timeline

Security Officer

Motiva Enterprises
01.2026 - Current

Electrical Apprentice

McDermott
08.2025 - 01.2026

MXA Level 2

Rave Financial
03.2023 - 03.2025

Tier 1 Tech

Washington Federal Bank
12.2021 - 03.2022

Tier 1 Technician

Robert Half Technology
09.2020 - 11.2021

High School Diploma -

Bridge City High School

Certified -

IT Works - Tech Impact