Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robin Burkley

Celina,Texas

Summary

Results-driven Fine Dining Server with 25 years of experience. In enhancing customer satisfaction and resolving issues. Delivered exceptional guest experiences through extensive knowledge of menu items, ingredients, and wine pairing, while efficiently managing multiple tables.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Life Time Fitness

Kids Instructor
Frisco, Texas
12.2023 - Current
  • Instructed classes for children in Kids Academy, covering STEAM, yoga, and fitness topics.
  • Ensured the children had instruction that focused on our core mission statement to empower them to live healthy happy lives.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Server

Urban Grill and Wine Bar
McKinney, TX
10.2022 - Current

• Delivered personalized recommendations and expertly managed complex food and beverage orders to enhance guest satisfaction.

• Managed multiple tables efficiently while maintaining professionalism, discretion, and attention to detail.

• Coordinated with culinary and front of house teams to create seamless guest experiences, contributing to overall service quality.

• Oversaw multiple tables with professionalism and attention to detail, ensuring high-quality service throughout the dining experience.

Fine Dining Server

Davio's Northern Italian Steakhouse
The Colony, TX
01.2021 - 12.2022
  • Established a reputation for efficiency and accuracy, leading to numerous customer referrals.
  • Communicated dining orders to kitchen staff quickly and clearly, calling attention to any special requests or dietary restrictions.
  • Uphold the restaurant's high standards of etiquette, hospitality, and customer service.
  • Addressed guest inquiries and complaints promptly, ensuring a positive dining experience.
  • Upheld the restaurant's high standards of etiquette, hospitality, and customer service.

Education

High School -

Notre Dame-Cathedral Latin School
Chardon, OH

Some college (No degree) - Sports Medicine

Mercyhurst University
Erie, PA

Skills

  • Menu expertise
  • Wine pairing
  • Order accuracy
  • POS systems
  • Table management
  • Menu planning
  • Guest service
  • Attention to detail
  • Effective communication
  • Problem solving

Certification

TABC, Food Handler

Timeline

Life Time Fitness

Kids Instructor
12.2023 - Current

Server

Urban Grill and Wine Bar
10.2022 - Current

Fine Dining Server

Davio's Northern Italian Steakhouse
01.2021 - 12.2022

High School -

Notre Dame-Cathedral Latin School

Some college (No degree) - Sports Medicine

Mercyhurst University
Robin Burkley