Robin Coapman
Ferndale,MI
Summary
Competent Accounts Receivable Specialist bringing experience of carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
31
31
years of professional experience
Work History
Senior Accounts Receivable Specialist
Muviq
03.2018 - Current
- Prepared monthly AR aging reports, highlighting at-risk accounts and recommending corrective actions to management.
- Collaborated with the sales and customer service teams to address billing issues and customer queries, ensuring smooth cash flow
- Assisted in the preparation of year-end financial reports, working closely with the accounting team to reconcile accounts.
- Managed end-to-end accounts receivable processes, ensuring timely invoicing and collections.
- Analyzed and reconciled discrepancies between customer payments and invoices, resolving issues with minimal escalation
- Collaborated with sales teams to align billing practices with customer expectations and contract terms.
- Negotiated payment plans with delinquent clients, minimizing write-offs while maintaining customer relations.
- Liaised with external auditors during annual reviews by providing necessary documentation related to accounts receivable activities.
Legal Processor
Orlans Group
02.2016 - 03.2018
- Typed official correspondence and reports from handwritten notes and other information sources.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Organized and maintained precise confidential personnel files.
- Created and modified corporate documents and forms.
- Oversaw processing workflows, ensuring adherence to compliance standards and operational efficiency.
- Streamlined document management processes, reducing turnaround time for client requests.
- Increased productivity by effectively managing workload and prioritizing tasks.
Aquatic Director
Birmingham Family Ymca
01.2001 - 02.2016
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Developed updated and monitors departments annual budget.
- Developed and implemented aquatic programs enhancing member engagement and community participation.
- Managed a diverse team of lifeguards, ensuring adherence to safety protocols and high service standards.
- Established partnerships with local schools and organizations to promote swim education initiatives.
- Coordinated training sessions for staff, fostering skills development and compliance with safety regulations.
Inventory Control Specialist
Siemens Business Service
08.1994 - 01.2001
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Implemented inventory control procedures, enhancing efficiency in tracking processes.
- Collaborated with cross-functional teams to streamline supply chain operations and reduce waste.
- Managed vendor relationships to negotiate terms and optimize procurement strategies.
Education
Bachelor of Science - Political Science
Grand Valley State University
Allendale, MISkills
- Accounts Receivable Management
- Cash Application & Bank Reconciliation
- Dispute Resolution & Collections
- Client Relationship Management
- Problem-Solving & Negotiation
- Excel & MS Office Suite
- Aging Analysis & Credit Risk Assessment
Timeline
Senior Accounts Receivable Specialist
Muviq
03.2018 - Current
Legal Processor
Orlans Group
02.2016 - 03.2018
Aquatic Director
Birmingham Family Ymca
01.2001 - 02.2016
Inventory Control Specialist
Siemens Business Service
08.1994 - 01.2001
Bachelor of Science - Political Science
Grand Valley State University
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