Robin Cram
Madison Heights,MI
Summary
Seasoned General Merchandise Team Leader boasting substantial experience in retail and merchandise management. Possess strong leadership skills, with a knack for fostering productive team environments and driving sales growth. Skilled in inventory control, accuracy and operational efficiency. Demonstrated success in elevating store performance and customer satisfaction levels through effective merchandise strategies.
Overview
19
19
years of professional experience
Work History
General Merchandise Team Leader
Target
Auburn Hills, Michigan
06.2005 - Current
- Implemented merchandising strategies to increase sales and guest/team find ability.
- Drive merchandise levels on the sales floor for sales and a full and impactful shopping experience for our guests.
- Coach and motivate team members to ensure excellent customer service.
- Guide a team that unloads and sorts freight appropriately for push.
- Part of a strong accountability culture for performance and reliability.
- Ensured that all employees were properly trained in their roles and responsibilities.
- Participated in weekly meetings with other team leaders and store director to discuss progress and any challenges faced by the team.
- Assisted customers with locating desired items in the store or online.
Education
Some College (No Degree) - Liberal Arts And General Studies
Oakland Community College, Auburn Hills
Auburn Hills, MISkills
- Merchandise push/transition planning
- Team Performance Analysis
- Stock Accuracy
- Training
- Self-Awareness
- Payroll Importance
- New Merchandise Presentation
- Merchandise Return Authorization
- Customer Service
- Vendor Collaboration
- Attention to Detail
- Team building
- Presentation Skills
Timeline
General Merchandise Team Leader
Target
06.2005 - Current
Some College (No Degree) - Liberal Arts And General Studies
Oakland Community College, Auburn Hills