Robin Davis
Columbus,OH
Summary
Proven Billing Specialist with a track record at Crowe LLP, adept in leveraging billing systems and software to resolve discrepancies, ensuring system accuracy. Excelled in enhancing customer satisfaction through efficient invoice processing and collections, boosting cash flow. Skilled in fostering teamwork and providing exceptional customer service support, demonstrating both technical proficiency and interpersonal excellence.
Overview
18
18
years of professional experience
Work History
Billing Specialist
Crowe LLP
2006.10 - 2024.05
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Enhanced customer satisfaction with timely and accurate invoice generation.
Education
Diploma Of Completion - Business
Columbus Business University
Columbus, OH06.1981
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Month-end closing procedures
- Collections
- Customer service support
Timeline
Billing Specialist
Crowe LLP
2006.10 - 2024.05
Diploma Of Completion - Business
Columbus Business University
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