Robin Dugger
Emergency Communications of Southern Oregon
Medford
27
years of professional experience
Excellent communicator and crisis coordinator with over 15 years in public safety dispatching. Known for exceptional multitasking and organizational skills, consistently delivering timely and accurate support to first responders and enhancing incident management.
Work History
Public Safety Dispatcher
13 Years 6 Months- Directed emergency response initiatives to guarantee prompt assistance during public safety incidents.
- Provided accurate information to first responders, enhancing situational awareness and operational efficiency.
- Coordinated emergency response efforts to ensure timely assistance for public safety incidents.
- Developed and maintained databases for tracking incident reports and resource allocation effectively.
Public Safety Dispatcher
4 Years 4 Months- Coordinated emergency response efforts to ensure timely assistance for public safety incidents.
- Trained new dispatchers on protocols, improving team performance and knowledge retention across shifts.
Operations Supervisor
9 Years 2 Months- Supervised daily operations, ensuring compliance with safety and environmental regulations.
- Streamlined waste processing workflows to enhance efficiency and reduce turnaround time.
- Trained and mentored staff on best practices and operational procedures.
Education
High School Diploma
Skills
Effective communication
Incident documentation
Emergency protocols
Effective communication
Situational awareness
Extreme Multitasking Abilities
Organizational skills
Reliability
Situational judgment
Crisis management
Active listening
65 wpm Typing speed
CPR and first aid certified
Memory retention
Teamwork
Timeline
Public Safety Dispatcher
Emergency Communications of Southern Oregon
02.2013 - CurrentRead More
Public Safety Dispatcher
WCCCA
10.2008 - 02.2013Read More
Operations Supervisor
Waste Management Company
10.1999 - 12.2008Read More
Rogue River High School
High School Diploma
Read More