ROBIN EARLY
Maple Shade,NJ
Summary
Compassionate and dedicated healthcare professional with extensive experience in patient care, medical documentation, hospitality, and customer service. Currently serving as a Patient Care Technician with Virtua Health, providing hands-on patient care in a fast-paced hospital environment. Skilled in direct patient care, vital signs, EKGs, specimen collection, patient mobility, electronic medical records, and interdisciplinary collaboration. Known for strong communication, professionalism, reliability, and a patient-centered approach.
Overview
26
26
years of professional experience
Work History
PATIENT CARE TECHNICIAN
Virtua Health
New Jersey
01.2024 - Current
- Provide direct, compassionate patient care under the supervision of registered nurses in a fast-paced hospital environment.
- Assist patients with activities of daily living, including bathing, dressing, toileting, feeding, and mobility.
- Obtain, monitor, and document vital signs while promptly reporting changes in patient condition to nursing staff.
- Perform EKGs and specimen collection according to hospital protocols.
- Assist with patient admissions, discharges, transfers, and transportation.
- Document patient care accurately and efficiently in EPIC electronic medical record (EMR).
- Maintain patient safety, comfort, dignity, and confidentiality at all times.
- Collaborate effectively with nurses, physicians, therapists, and other members of the interdisciplinary healthcare team.
- Respond promptly to patient needs while maintaining a professional and patient-centered approach.
MEDICAL SCRIBE
CityMD
Bronx, NY
04.2019 - 08.2024
- Document patient encounters accurately and efficiently in the electronic medical record.
- Maintain strict patient confidentiality and HIPAA compliance.
- Obtain comprehensive patient medical histories and document clinical information for providers.
- Assist providers during examinations and clinical procedures.
- Perform diagnostic testing and obtain vital signs.
- Utilize Athena and eClinicalWorks (eCW) electronic medical record systems.
- Apply strong knowledge of anatomy, physiology, medical terminology, and medical billing/coding.
- Various NJ Locations
PATIENT CARE REPRESENTATIVE
CityMD
New York, NY
11.2017 - 04.2019
- Greeted patients and coordinated registration, insurance verification, and check-in procedures.
- Scheduled follow-up appointments and maintained accurate patient records.
- Answered phones and addressed patient questions and concerns professionally.
- Processed co-payments and maintained accurate financial records.
- Delivered exceptional customer service in a high-volume urgent care environment.
KEY HOLDER
Housing Works
New York, NY
12.2016 - 02.2018
- Exceeded sales and membership goals while providing exceptional customer service.
- Assisted with merchandising, inventory management, and daily store operations.
- Received donations and maintained an organized sales floor.
- Promoted to management within six months based on strong performance and leadership.
FLOOR MANAGER
Fornino
Brooklyn, NY
01.2014 - 01.2015
- Managed front-of-house operations in a high-volume restaurant.
- Scheduled staff, handled guest concerns, monitored inventory, and oversaw opening and closing procedures.
BAR MANAGER
Cranford Hotel
Cranford, NJ
10.2012 - 01.2014
- Managed inventory, ordering, bar operations, and customer service in a fine-dining environment.
- Supervised daily operations while maintaining high standards of service.
FLOOR MANAGER
Pairings
Cranford, NJ
01.2011 - 01.2013
- Assisted with restaurant opening and trained front-of-house staff.
- Managed scheduling, inventory, catering events, cash reconciliation, and customer service.
ASSISTANT MANAGER
Outback Steakhouse
Springfield, NJ
01.2001 - 11.2006
- Progressed through multiple roles including host, server, bartender, and assistant manager.
- Managed inventory, staffing, cash reconciliation, daily operations, and customer relations in a high-volume environment.
Education
undefined
Ocean County College
Toms River, NJ09.2026
High School Diploma - undefined
Westfield High School
Westfield, NJ01.2000
Skills
- Direct Patient Care
- Vital Signs & Patient Monitoring
- Activities of Daily Living (ADLs)
- Patient Mobility & Transfers
- EKGs & Specimen Collection
- Patient Admissions, Discharges & Transfers
- EPIC Electronic Medical Record (EMR)
- EHR/EMR: Athena & eClinicalWorks
- Medical Documentation
- Medical History Collection
- HIPAA Compliance
- Medical Terminology
- Medical Billing & Coding
- Patient Safety & Infection Prevention
- Customer Service
- Team Leadership & Training
- Excellent Communication
- Interdisciplinary Team Collaboration
Timeline
PATIENT CARE TECHNICIAN
Virtua Health
01.2024 - Current
MEDICAL SCRIBE
CityMD
04.2019 - 08.2024
PATIENT CARE REPRESENTATIVE
CityMD
11.2017 - 04.2019
KEY HOLDER
Housing Works
12.2016 - 02.2018
FLOOR MANAGER
Fornino
01.2014 - 01.2015
BAR MANAGER
Cranford Hotel
10.2012 - 01.2014
FLOOR MANAGER
Pairings
01.2011 - 01.2013
ASSISTANT MANAGER
Outback Steakhouse
01.2001 - 11.2006
High School Diploma - undefined
Westfield High School
undefined
Ocean County College