Robin Goldfarb
Tucson
Summary
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Barista
Epic Cafe, Tucson, AZ
Tucson, AZ
01.2019 - 01.2020
- Prepared and served a variety of coffee beverages using a range of brewing methods, including espresso, pour-over, and French press
- Consistently provided exceptional customer service, greeting customers with a warm and welcoming demeanor and taking time to ensure their orders were prepared to their liking.
- Maintained a clean and organized work environment, including regular cleaning and stocking of equipment and
- Trained new baristas on coffee brewing techniques, customer service, and company policies and procedures
- Contributed to the development of new menu items and promotions, working with management and other team members to create exciting and innovative offerings
- Assisted with inventory management and ordering
Server
Papa B's Fried Chicken
Tucson, AZ
2025 - 2026
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
- Managed multiple tables simultaneously, prioritizing tasks to enhance operational flow.
- Assisted in inventory management, monitoring stock levels for timely replenishment.
- Coordinated food and beverage orders, maintaining efficient communication with kitchen staff.
Behavior Support Technician
COPE Community Services
Tucson, AZ
2024 - 2025
- Implemented individualized behavior intervention plans to support clients' developmental goals.
- Collaborated with multidisciplinary team to assess client progress and adjust strategies as needed.
- Documented behavioral data accurately to track client improvements and inform future interventions.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Education
Massage Therapy Certification -
Pima Community College
05.2024
Bachelor of Social Work - undefined
Northern Arizona University
05.2016
Skills
- Interpersonal communication
- Customer service
- Service quality
- Upselling techniques
- Guest engagement
- Adaptable & Empathetic
- Well rounded experience
- Passionate & Confident
- Fresh & Positive Attitude
Certification
- Whitewater Rafting Guide
- CPR & AED
Timeline
Barista
Epic Cafe, Tucson, AZ
01.2019 - 01.2020
Bachelor of Social Work - undefined
Northern Arizona University
Server
Papa B's Fried Chicken
2025 - 2026
Behavior Support Technician
COPE Community Services
2024 - 2025
Massage Therapy Certification -
Pima Community College