Robin Harmon
Gainesville,FL
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
22
22
years of professional experience
Work History
Server
First Watch
Gainesville, FL
11.2024 - Current
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server, Bartender
Red Lobster Restaurant
Saint Petersburg , FL
01.2016 - 07.2023
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
Server
The Homestead Resort
Hot Springs, VA
01.2003 - 03.2016
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Lower Cape May Regional
Cape May, NJ06-1998
Skills
- Point-of-sale operations
- Cash handling
- Food safety compliance
- Menu item knowledge
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Training assistance
- Effective customer upselling
- Cleanliness standards
- Wine pairings
- High volume dining
- Beverage preparation
- Calm demeanor
- Food delivery
- Food station setup
- Upselling techniques
- Wine service
Timeline
Server
First Watch
11.2024 - Current
Server, Bartender
Red Lobster Restaurant
01.2016 - 07.2023
Server
The Homestead Resort
01.2003 - 03.2016
High School Diploma -
Lower Cape May Regional