Robin Harris
Baltimore,MD
Summary
Accomplished Family Services Case Manager at State of Maryland-Baltimore City DHS, adept in chronic disease management and care coordination. Excelled in developing individualized care plans, enhancing client wellbeing through evidence-based interventions, and ensuring regulatory compliance. Demonstrated proficiency in crisis management and resource navigation, significantly improving client service outcomes. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
24
24
years of professional experience
Work History
Family Services Case Manager
State of Maryland-Baltimore City DHS
07.1999 - 10.2023
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
Bachelor of Science - Social Work
Morgan State University
Baltimore, MD05.1978
Skills
- Utilization review
- Regulatory Compliance
- Chronic Disease Management
- Needs Assessment
- Care Coordination
- Discharge Planning
Timeline
Family Services Case Manager
State of Maryland-Baltimore City DHS
07.1999 - 10.2023
Bachelor of Science - Social Work
Morgan State University
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