Robin Harris

Standardizes the QMSR and SWC reporting templates for applicable country/regions
· Prepares Compliance presentations to communicate trends and results
· Tracks and follow-ups on non-conformances as directed by Sr. Management
· Facilitates groups reviews of control documents (e.g. work instructions, standard operating
procedure, etc.)
· Consolidates and analyzes compliance data (e.g. complaints, process adherence, etc.) and
communicate trends/results to Sr. QA Management
· Communicates data gathering requirements to ensures the data gathered is consistent,
accurate, and aligns with set requirements
Knowledge and Skills
· Attention to details: Captures/documents specific and accurate information; learns subjects
thoroughly and in detail; completes work with thoroughness; supplies appropriate details
when requested; maintains organized files
· Spreadsheet and PowerPoint Knowledge: Demonstrates an advance understanding for use
of spreadsheets and PowerPoint.

• Educated employees on specific QA standards and confirmed maintenance of standards.
• Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.

• Exception attention to detail analyze processes meet compliance for exports
• Written and oral communication with all level external and internal
• Maintained adequate and accurate records.
• Obtained and input new data for operations.
• Compiled, cleaned and manipulated data for proper handling.
• Developed polished visualizations to share results of data analyses.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

• Coordinated with community stakeholders for successful implementation of social and community service initiatives.
• Implemented strategies to increase public awareness of social and community service programs.
• Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.