Robin Hurt
Charlotte,NC
Summary
Competent Accounts Receivable Specialist bringing 15 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
19
19
years of professional experience
Work History
Payment Processor
JP Morgan Chase
03.2023 - Current
- Streamlined payment processing by implementing efficient systems and organizational strategies.
- Increased accuracy in payment processing through meticulous attention to detail and thorough data entry.
- Reduced errors in payment transactions by regularly reviewing and reconciling financial records.
- Managed high-volume payment processing tasks, consistently meeting deadlines without compromising accuracy or quality.
- Provided exceptional customer service by resolving inquiries related to payments, account balances, and transaction discrepancies.
Dispatcher
Waste Pro
11.2018 - 03.2023
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Owner/Operator Truck Driver
Hurts Trucking LLC
04.2005 - 10.2018
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Education
Associate of Applied Science - Business Administration
Columbus State Community College
Columbus, OHSkills
- Payment Reconciliation
- Invoice Verification
- Transaction Processing
- Financial Statements Expertise
Timeline
Payment Processor
JP Morgan Chase
03.2023 - Current
Dispatcher
Waste Pro
11.2018 - 03.2023
Owner/Operator Truck Driver
Hurts Trucking LLC
04.2005 - 10.2018
Associate of Applied Science - Business Administration
Columbus State Community College
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