Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Johnson

San Antonio

Summary

Professional sales leader with proven track record in driving revenue growth and fostering strong customer relationships. Strong focus on team collaboration, adaptability, and achieving results. Skilled in sales strategy, customer engagement, and market analysis. Known for reliability, emotional intelligence, and effective communication.

Overview

6
6
years of professional experience

Work History

Lead Sales Associate

Generation X Games & Comics
12.2024 - 03.2025
  • Handled cash register operations and customer transactions to process payments.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Trained new sales associates to ensure consistent performance across the team.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Senior Caregiver

Hawthorne Seniors Care Community
10.2023 - 12.2024
  • Offered companionship and kindness to elderly patients.
  • Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Coordinated transportation arrangements for medical appointments or other necessary errands.

CNA Assistant

Pate Rehabilitation
01.2023 - 10.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Assistant Manager

Jimmy John's Gourmet Sandwiches
04.2020 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Front of House Server

Pei Wei Asian Diner
05.2019 - 04.2020
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
  • Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.

Education

Van Alstyne High School
Van Alstyne, TX

Skills

  • Retail management expertise
  • Customer care
  • Customer relationship development
  • Cash flow analysis and planning
  • Effective negotiation skills
  • Effective stress management

Timeline

Lead Sales Associate

Generation X Games & Comics
12.2024 - 03.2025

Senior Caregiver

Hawthorne Seniors Care Community
10.2023 - 12.2024

CNA Assistant

Pate Rehabilitation
01.2023 - 10.2023

Assistant Manager

Jimmy John's Gourmet Sandwiches
04.2020 - 11.2022

Front of House Server

Pei Wei Asian Diner
05.2019 - 04.2020

Van Alstyne High School

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