Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Brand

Florence,AL

Summary

Hardworking and passionate individual with strong organizational skills eager to continue my professional journey. Ready to help any diverse team or individual achieve their goals. Personable individual with positive attitude and strong work ethic excelling in customer connections and relationship building. Knowledgeable with a foundation in sales techniques and customer service excellence. Strong effective communication and problem-solving skills. Driven to contribute to success and create positive experiences. Strong interpersonal skills, commitment to learning and developing. Committed to operational efficiency, maintaining high safety standards, understanding teamwork dynamics, and efficient workflow management. Adaptable with an eagerness to learn and thrive in a production environment, with an understanding of assembly line operations, machinery functions, ability to follow detailed instructions, maintain safety standards, and develop mechanical aptitude and teamwork skills. Friendly and empathetic with a natural ability to connect with others and provide compassionate care. Familiar with essential caregiving principles, medical terminology, including assisting with daily living activities and administering medications. Committed to enhancing well-being and quality of life for individuals in support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Dollar General Corporation
09.2024 - 06.2025
  • Mentored junior sales associates, enhancing team performance and product knowledge.
  • Developed and implemented strategic sales initiatives, improving customer engagement and retention.
  • Trained staff on effective sales techniques, boosting overall team productivity and morale.
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Resolved customer inquiries and complaints efficiently, fostering loyalty and satisfaction.
  • Handled cash register operations and customer transactions to process payments.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Promoted from cashier to Lead Sales Associate and then to Assistant Manager within 5 months. Demoted back to Lead Sales Associate due to lack of proper training from management.

Family Caregiver

Rebecca Brand
03.2024 - 06.2024
  • Monitored health status and reported changes to healthcare professionals.
  • Engage patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Provided personalized care and assistance with daily living activities for clients.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided personalized care and support to enhance clients' daily living activities.
  • Assisted with medication management, ensuring adherence to prescribed schedules.
  • Transported to and from for medical appointments and social outings, improving client mobility.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individual to events and activities, medical appointments, and shopping trips.
  • Monitored vital signs and documented changes, ensuring timely communication with healthcare teams.

Production Worker

Times Daily
01.2018 - 03.2019
  • Organized work to meet demanding production goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs
  • Participated in regular meetings with team members to discuss production updates.
  • Maintained organized work area by cleaning and removing hazards

Education

Associate of Applied Science - Pharmacy Technician

Miller-Motte College Online
Chattanooga
05.2024

Skills

  • Client support
  • Retail management expertise
  • Expense monitoring
  • Product labeling compliance
  • Experienced in operating POS systems
  • Willingness to adjust hours
  • Strategic display organization
  • Cash flow optimization
  • Skilled in MS Office applications
  • Effective cross-selling methods
  • Operational procedures management
  • Trusted key holder

Certification

  • CPhT - NHA Certified Pharmacy Technician

Certification # D3T9T7P6

Effective Date 12.02.2024

Expire Date 12.02.2026

Timeline

Lead Sales Associate

Dollar General Corporation
09.2024 - 06.2025

Family Caregiver

Rebecca Brand
03.2024 - 06.2024

Production Worker

Times Daily
01.2018 - 03.2019

Associate of Applied Science - Pharmacy Technician

Miller-Motte College Online
Jessica Brand