Robin Koon
Blackstock,SC
Overview
33
33
years of professional experience
Work History
Family Services Caseworker
Carolina Community Actions
Rock Hill, SC
09.1992 - 07.2025
- Collaborated with community resources to facilitate access to essential services for clients.
- Monitored client progress through regular follow-ups and adjusted support strategies as needed.
- Provided crisis intervention and support, ensuring clients received timely assistance during emergencies.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Facilitated client support groups to provide resources and assistance.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Implemented evidence-based practices in casework interventions, enhancing overall effectiveness of service delivery.
- Enhanced client well-being by developing comprehensive case plans addressing individual needs.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Conducted thorough assessments to determine client eligibility for various programs and services.
- Ensured adherence to state regulations by maintaining timely documentation and meeting reporting deadlines.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
- Coordinated vocational training opportunities for clients, leading to increased employment prospects.
- Fostered positive relationships with clients, establishing trust and open communication channels.
- Developed and maintained partnerships with local organizations to expand resource availability for clients.
- Enhanced client access to community resources, connecting individuals with vital services to support their well-being.
- Leveraged technology to improve case management efficiency and client communication.
- Monitored client progress towards goals, providing adjustments to plans as necessary for optimal outcomes.
- Customized intervention strategies to client needs, promoting more effective and personalized support.
- Streamlined case documentation processes, ensuring accurate and timely records.
- Conducted comprehensive assessments for understanding individual client needs, laying groundwork for effective support.
- Participated in professional development and training opportunities to enhance clinical skills.
- Educated clients and families on mental health, wellness and recovery topics.
Education
High School Diploma -
Northwestern High School
06-1980
Timeline
Family Services Caseworker
Carolina Community Actions
09.1992 - 07.2025
High School Diploma -
Northwestern High School