Robin McLeod
Summary
Accomplished technical project and product manager with a proven track record of enhancing operational efficiency and driving profitability through strategic project implementation. Expertise spans the software and hardware life cycle, including architecture, execution, and testing. Recognized for delivering innovative solutions that align with business objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director Global Project Manager
BCD Travel
03.2011 - Current
- Successfully managed project portfolio with yearly average of 30-45 projects and initiatives per year
- Developed and implemented new project methodology, including project strategy and road-mapping
- Ensured high ratio of project completion, including highly visible client projects
- Managed implementation project timeline and resources
- Managed platform upgrade and enhancements of third-party vendor software and programs
CEO / President
PC Paramedix
05.2003 - 03.2011
- Co-founder of computer consulting business; hardware/software and network support consulting service
- Grew business from zero to 1/5 million dollar a year in gross revenue
- Coached, mentored and lead personnel within technical team environment
- Built business relationships with locally owned business owners as well as larger business entities, providing technology support and staffing
Operations Manager
BCD Travel
09.1995 - 05.2003
- Developed and implemented office procedures for two onsite travel departments, ranging in staff size of 10-30
- Created monthly reporting structure and forecasting for ACD system
- Reduced employee turnover from 50% to zero in first year
Education
Bachelor of Science - Business
Virginia Commonwealth University
Richmond, VA06-1993
Skills
- Project & Portfolio Management Expertise
- Flexible Problem Solving
- Effective Time Management
- Strategic Decision Making
- Effective Under Pressure
- Project Management Application Experience
- Microsoft Project, Planview & Smartsheet
- Strategic & Long Term Planning
- Effective Leadership
- Effective Team Collaboration
- Strong Verbal and Written Skills
- Corporate Travel Management
- Independent Goal Achievement
- Product Strategy Development
Project Highlights
- Implemented operational applications in line with company goals and strategies, from reservation system upgrade, NDC (New Distribution Capability) launch, to updated telephony application, 2022-2025
- Managed client implementation of new business totally 50,000,000 annually, 2018-2022
- Implement savings tool with minimal impact to clients, 02/2016-08/2017, Resulting in an average year over year savings of $450,000
- Update program to accommodate accounting code changes, 05/2017-02/2018, Managed end to end process and technology changes to ensure accounting code changes did not impact program
- Connect API with Robotic to create reservations, 03/2015-06/2016, Successfully created connection with third party vendor API to robotic to book reservations for limo service
Certification
- Master Project Management (MPM), 2015- The American Academy of Project Management
Timeline
Director Global Project Manager
BCD Travel
03.2011 - Current
CEO / President
PC Paramedix
05.2003 - 03.2011
Operations Manager
BCD Travel
09.1995 - 05.2003
- Master Project Management (MPM)- The American Academy of Project Management
Bachelor of Science - Business
Virginia Commonwealth University
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