Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robin Mitchell

Conway,MO

Summary

Accomplished professional with expertise in bookkeeping and customer relations, honed at Buc-ee's. Streamlined financial processes and trained staff, enhancing operational efficiency. Demonstrated superior attention to detail and problem-solving skills, ensuring compliance and satisfaction. Proven ability to collaborate effectively.

Overview

2027
2027
years of professional experience

Work History

Bookkeeper/ Cashier Team Lead

Buc-ee's
Springfield, MO
11.2023 - Current
  • Processed daily financial transactions accurately and efficiently.
  • Maintained organized records of invoices, payments, and receipts
  • Collaborated with team members to streamline bookkeeping processes.
  • Trained new staff on bookkeeping software and procedures.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintain cashier compliance, with customer service policies.
  • Perform refunds and exchanges to customers.
  • Post daily deployments for cashiers

Key Holder

Dollar General
04.2023 - 11.2023
  • Assisted in maintaining store inventory accuracy through regular stock checks and replenishment.
  • Supported management in training new staff on operational procedures and customer service standards.
  • Operated cash registers, processing transactions efficiently while ensuring a positive customer experience.
  • Ensured compliance with safety regulations by conducting routine inspections of work environment and equipment.

Customer Service Representative

SITEL Worldwide
Conway, Mo
04.2021 - 04.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted customers with account management and order processing to enhance satisfaction
  • Collaborated with team members to achieve service level agreements and improve response times.

Logistis

Raptor Logistics
Lakewood, CO
2016 - 2021

• Coordinated with shippers to secure loads for our owner opp, trucking company.

• Set routes for fast efficient delivery.

• Performed daily log sheets, kept receipts, and financial statements for the business.

House Cleaning

Highland Senior Living
Highlands Ranch, CO
2015 - 2016
  • Ensured cleanliness and sanitation of resident rooms and common areas.
  • Utilized eco-friendly cleaning products to promote a healthy living environment.
  • Followed established safety protocols while handling cleaning equipment and chemicals.
  • Organized cleaning schedules to maximize efficiency and meet resident needs.

Education

High School Diploma -

Jefferson High School
Edgewater, CO

Skills

Bookkeeping

Invoice processing

Data inputting

Customer relations

Superior attention to detail

Team oriented

Self motivated

Timeline

Bookkeeper/ Cashier Team Lead

Buc-ee's
11.2023 - Current

Key Holder

Dollar General
04.2023 - 11.2023

Customer Service Representative

SITEL Worldwide
04.2021 - 04.2023

Logistis

Raptor Logistics
2016 - 2021

House Cleaning

Highland Senior Living
2015 - 2016

High School Diploma -

Jefferson High School
Robin Mitchell