Robin Netzel
Severance,CO
Summary
Accomplished Flight Attendant offering two years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Frontier Airlines
07.2022 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining positive attitude.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Handled medical emergencies calmly and competently following established protocols while liaising with cockpit crew as needed.
Business Owner
Robin Netzel
04.2017 - 09.2018
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Esthetics Major - Skin Care
White Magnolia Advanced Skin Care
Fort Collins07.2019
CNA - Medical Assisting
Aims Community College
Greeley, CO09.2010
Diploma - General Studies
Marietta High School
Marietta, OK05.1998
Skills
- Emergency Response
- Customer Service
- FAA Regulations
- Flight Safety
- Interpersonal Communications
- Professional appearance
- Hospitality Service Expertise
- Time management
- Strong work ethic
- Excellent communication
- Preflight briefings
- Emergency Care
Timeline
Flight Attendant
Frontier Airlines
07.2022 - Current
Business Owner
Robin Netzel
04.2017 - 09.2018
Esthetics Major - Skin Care
White Magnolia Advanced Skin Care
CNA - Medical Assisting
Aims Community College
Diploma - General Studies
Marietta High School
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